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Thanks @vdl-user-v19, the times I've looked at Magix support and found nothing about it. Is this a new link? An interesting thought, I still receive 5 or 6 emails a week from Magix offering me products that I either don't want or don't need. For

Movie Studio

One answer, on 9/3/2025

RE: [Closed] MTS video files - no audio in MOVIESTUDIO 16

@Greig-Stott Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Is there a cleaner that can remove all traces of SF16? Hi @Myu, 'Revo Uninstall' can uninstall and remove the left-over registry entries and other pertinent data from SF-16 the initial uninstall leaves behind. There may be some shared plug-in and

Movie Studio

One answer, on 8/8/2025

RE: [Closed] Error code -24

Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also be a

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

Hello @Yoshinori-Tokuda, Try going to: Help/Online Update? As far as I can tell, you live in an Asian country (Japan). I don't know if Magix programs are also registered in Asian countries. But try going to: MAGIX - マイサービスセンター/ My Products. You

Video Pro X

2 answers, most recent on 8/31/2025

RE: [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error

@ClausVedel Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Other products

One answer, on 8/28/2025

RE: [Closed] VP v. 22, Build 93. Won't upgrade to 250 cuz "unexpected error." Win10

@MagsterTV Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

It's a shame that Magix support has always been abysmal. Thank you @rraud what you say about Magix support is the only reason why I don't upgrade right now. If they can ignore a simple authorisation problem sooner or later same thing might arrive

SOUND FORGE

6 answers, most recent on 7/30/2025

RE: No registration number after buying soundforge 18

This product does not save text Hi @buddy-w, I am not sure what you want to do but you can create Markers and/or Regions with text names. A Regions list, names and timeline locations (Name-Start-End-Length) can be copied to the clipboard as text.

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

@webfrit Welcome to the Magix users forums. Because Magix GMBH is currently undergoing a major company restructuring I suspect responses to support requests are taking rather longer than usual at the moment so the answer to your question of how long

SOUND FORGE

2 answers, most recent on 5/5/2026

RE: Error code -14

Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>

Rescue Your Videotapes!

2 answers, most recent on 6/15/2025

RE: Problem to add projects to the DVD menu.

@Pierre_S Hi . . . . Adding to the low quality feeling . . . . Video Saver is a basic video editor with some limitaions in functionality, eg one movie (timeline) to one project, compared to higher level, and cost, video editors. To add to

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any

Music Maker

One answer, on 1/28/2026

I had purchased the Magix Music Maker 2026 and never got the code

Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.

Video Pro X

5 answers, most recent on 12/12/2025

RE: designed title addition

Not going to happen without a LOT of work and additional plugins. The bottom graphic over the basketball game is from something like Newblue FX Cactivate Sports. Or using a title editing software such as NBFX Titler Pro or Boris FX Title Studio

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik I have hidden one of your recent posts since it is a Duplicate of the one giving links to your download. Unfortunately, you have uploaded ONLY the PS project file. Such files contain NONE of the source images or videos you are trying to

Movie Studio

One answer, on 7/23/2025

RE: [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob

@soyoun-park Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the

SOUND FORGE

One answer, on 4/20/2026

SFP 18 b21: Waves plug-ins have started crashing SFP

I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.

Off topic

One answer, on 1/18/2026

RE: [Closed] I am not able to purchase DVD Architect 7.O

@Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no

Video Pro X

One answer, on 7/14/2025

RE: [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer

@tracey-harvey Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

SOUND FORGE

3 answers, most recent on 8/7/2025

RE: Sonic foundry WAS cool?

@robert-watson1528 Which version did you try to install? Sony shut the registration servers down, so activating old Sony versions isn't possible any longer. User accounts were transferred from Sony to Magix. This means that you can visit Magix.com