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@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Other products

One answer, on 5/14/2026

[Closed] Vegas Pro 23 missing Mainconcept MPEG for render

I've been using Sony Movie Studio and Vegas Pro for years. I upgraded to Vegas Pro 23 a while ago but have not needed to make DVDs since the upgrade. I do have a need to make a DVD now. I tried to render my project to Mpeg-2 and the Sony and

ACID

4 answers, most recent on 1/31/2026

RE: (Solved) ACID 11 Some sounds are distorted while others aren't.

Hey thx. Now the files sounds better with this option, when i hear them previous or insert them. but i need the loop function. now i have only One Shot or Beatmapped. when i will play a file nonstop for while i need the loop function. with the other

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,

Movie Studio

9 answers, most recent on 10/17/2025

can someone help me remove dog barking and a car racing up the street

i filmed a great interview and during filming in the summer the owner of house opened windows it was only at edit time i heard the dog and car. it would be good to tone down or remove them i tried dimming the frequency of dog in graphic

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

@Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store

SOUND FORGE

One answer, on 7/1/2025

Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer

Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. @johnebaker It might help if the title of this thread could be changed to reflect the OP's problem, rather

Video Pro X

One answer, on 11/25/2025

RE: [Closed] Vegas 23

@jkerry211 Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

Hi, thanks for your ideas guys. Very kind of you! I tried what SP suggested; this didn't help. dray4co: your suggestion i'm not sure if i'm wrong but on the folder in ACID 9 i only have 4 files, while in ACID 11 i have 6 files (the 2 files i have

Movie Studio

4 answers, most recent on 1/12/2026

RE: [Closed] Computer IDD

@stephen-s4481 Hi and welcome to the forum - albeit the wrong one. . . . . Vegas movie studio HD Platinum 10.0 . . . . Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to

Off topic

13 answers, most recent on 2/27/2026

Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@vdl-user-v19 what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) After 8 months of being

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean

Other products

One answer, on 11/7/2025

RE: [Closed] moving Vegas editing software to new computer

@Lory-Olson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

SOUND FORGE

3 answers, most recent on 9/16/2025

RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"

Hmmmm....never knew there was such a thing. Are there quick step to post here that I can follow. Oh, I forgot to mention...in EVERY Sound Forge install (new C drive replacement and so forth), it only lets me open the program as an administrator. Not

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@SandyRaw The latest version is Acid Pro 11. I believe 'Next' was version 9. I don't think that new plugins will run any better in 11. You can try to run a VST chainer like Plogue Bidule inside Acid and then load plugins inside Bidule. This might

SOUND FORGE

8 answers, most recent on 2/4/2026

Sound forge pro 18_plugin chain issue

Hi,when using the plugin chainer, the settings of each effect in the chain are reset to default if I close the plugin window. When I open it again to modify or fintune it, the settings are reset to default, not those I entered before closing it.

Other products

One answer, on 10/26/2025

[Closed] Vegas Pro 23 Steam Edition : Can't render at all

Hi need some help here , I just got my Vegas Pro 23 : Steam Edition ,there is nothing wrong about program when I render by my old laptop it's totally fine, but when I try to render on my new laptop it will not responding for second and it said " an

Music Maker

One answer, on 9/14/2025

soundpools music maker 2025 premium.

doesn´t want to load paid soundpools,is paid for a year, worked for 10 months,it shows me in the program, as well as in my products, unlimited loops,but when working in the program, it does not load them, it shows empty packages,as if my license had

Video Pro X

One answer, on 10/8/2025

RE: Cant activate Vegas Pro 9 despite being registered

@David-Nye Hi See this article regarding activation of the older Sony products. Vegas products have their own forum, the above link sends you to an article in that forum. If the article does not help post your question there. This topic will be

Movie Studio

One answer, on 7/15/2025

[Closed] Screen capturing/recording a TV screen

Hi, I am looking for some help regarding screen capturing/screen recording. I am not all that familiar with screen capturing as I have had very little experience in it, so any help would be much appreciated. To put it simply, I would like to screen