• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these commercially
• Other products

  One answer, on 11/7/2025

  RE: [Closed] My Xara 3D Maker 7 has stopped working and i cannot download it as the
  @paulmusicam Hi Please do not duplicate post on the same issue. John EBForum Moderator
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Greetings, I'm not sure if this gives an insight into the problem or not as I don't really understand it. It is from 2012 so Potplaye may well have changed. https://forum.videohelp.com/threads/351253-PotPlayer-captures-corrupted-MKV-files AndyW
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds Hi Al . . . . I'm not sure what that upper image is telling me regarding "Render" . . . . . Smart copy/render did not occur. You may have seen 'Mixdown' in the progress bar area . during the encoding of the movie. IIRC it will say 'Smart
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Thank you John and SP, I logged a Ticket with them 3 weeks ago but they have not responded - I am looking at trashing my relationship with the product and going with a different product which is so unnecessary after 30 odd years of loyalty
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Movie Studio

  One answer, on 1/24/2026

  [Closed] Vegas Movie Studio 16 Custom Render Template Not Appearing
  Currently editing a vertical video filmed on my iPhone and am trying to render my video so it appears without the black "widescreen" borders around my video. I have already set the video aspect ratio to my custom size, however I need to adjust the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi. Every episode is available on Amazon Freeview with no need for a subscription. is the quality there not better than anything you can produce? Ray.   These ones are off of YouTube. They are not available anywhere else.
• Photostory

  13 answers, most recent on 4/18/2026

  zoom in templates
  Hi, I have updated to Photostory 2026 from 2023, But this new version does not have all the zoom in templates eg zoom in top, zoom in bottom, zoom in left etc. Can we download them anywhere?
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  In File-Settings-Program im not seeing a device option for UHD 750 iGPU? For video mode I have my Nvidia Gforce GTX 1660 chosen. ( the other options are CPU and MS Warp)
• Off topic

  One answer, on 10/2/2025

  RE: [Closed] Every day Magix spams me with the same email
  @Buystockinfun There is very little point in continually posting the same question about the Vegas Pro forums; you have already been directed, at least twice, to the correct set of forums, so please stop posting here, thank you. (And no, we are not
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• SOUND FORGE

  17 answers, most recent on 11/29/2025

  RE: waveform moves away from marker point when zooming in on soundforge 17
  @CyberMousey Hi . . . . Am I missing something. I'm on Sony Vegas 23 . . . . The software name is not Sony Vegas 23 it is Vegas 23  This topic is about Sound Forge Audio Studio not Vegas 23.  Vegas has its own forum, link is at the bottom of this
• Off topic

  162 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 A pity. Magix Support should at the outset have redirected you to Vegas support who are better equipped to answer your questions. Sadly Magix Support appears to be not working very efficiently at present.
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @Theuns-Serfontein Hi Please do not post Google Meet codes or any personal/confidential information in the forum, which is open to the public. I would suggest you create a new Meet code, the link you posted here may be compromised and should not be
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Off topic

  162 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @SP. Had mentioned that he could not message Tom earlier on in the post and asked me to message him on his behalf to deal with his support issues. Stephen Forum Moderator
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  Sound Forge 17.02 not starting correctly
  Downloaded program fine. When I start the app, the loading screen comes on, then no program. Is not running in background, it just stops completely. Have uninstalled and reinstalled. same result. Win 11 Home, 1 year old Dell XPS laptop with i7 ultra
• Movie Studio

  2 answers, most recent on 7/1/2025

  RE: bubble question
  John,   you make it look so simple i was not far off i could resize txt but not graphic will give it a go tonight as ever appreciate your response..   thanks again Brian
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Paul, I do not think iZotope's RX would be the cause.I see in the Reaper render settings screenshot, both Wav64 and BWF are selected, I wonder if one or the other could be causing the issue. Wave64 would be warranted for PCM files exceeding 4GB,
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still
• Off topic

  162 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  I had a system crash and had to reload win 11. I have my serial numbers for samplitude pro five and for sound Forge 12.6 but the email that was used for those serial numbers. I no longer have as it was from six years ago. In 2021 I thought I