• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Photostory

  2 answers, most recent on 8/21/2025

  RE: Menu for linked photo shows
  @david-brown3634 Hi Assuming you are wanting to make a DVD or BluRay disc. There is no way to make a custom menu that includes a 'Play all' option that the shows play sequentially, and clicking the individual movie will only play that movie, for
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become
• Movie Studio

  4 answers, most recent on 8/22/2025

  Program fonts
  Greetings, When MS 2025 arrived on the scene one of the things noticed and commented on by a few of the "more senior" members was the use of very small fonts in the various windows eg keyframe, effects and anything that had lists with sub-menus,
• SOUND FORGE

  2 answers, most recent on 6/23/2025

  Why in Sound Forge Pro 18 is there two version of Channel Converter?
  I'm using Sound Forge Pro 18. When I use Channel Converter from the Process tab it allows me to map 8 sources. I created a couple of User presets that converts 7.1 to 5.1. They work fine from the Process tab. But when I run "Channel Converter" in a
• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik I have hidden one of your recent posts since it is a Duplicate of the one giving links to your download. Unfortunately, you have uploaded ONLY the PS project file. Such files contain NONE of the source images or videos you are trying to
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Movie Studio

  2 answers, most recent on 6/13/2025

  RE: Video deluxe 2026 Plus 3d problems
  @keiron Hi . . . . .  it states select all photos, select effects, choose stereo 3d, chose stereo pair, this creates another set in time line 2, however both time line 1 and 2 are still both stereo images, not the left and right is this correct? . .
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Actually, correction. I used SF18 to edit the WAVs, but with the new batch converter being terrible, I used SF14's Batch Converter to create the MP3s. Looking into it, this means I used the LAME encoder. Interestingly, I was getting the same results
• Off topic

  162 answers, most recent 5 minutes ago

  RE: Magix support has not responded to support tickets for months
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Off topic

  One answer, on 1/27/2026

  [Closed] Non-existent technical support
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Photostory

  9 answers, most recent on 2/3/2026

  Magix Travel Maps - OpenStreetMap issue
  Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up
• Movie Studio

  48 answers, most recent on 9/29/2025

  Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Hi, I have got some H.264 MP4 files that are encoded in 1920x1080 @ 25fps. I have placed these files onto the timeline, using separate projects (new movie) for each file. I have then accessed the burn menu, created a disc menu, and chosen Blu-ray to
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @Myer-Brostoff Hi . . . .  I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• Movie Studio

  3 answers, most recent on 9/10/2025

  RE: MAGIX Video deluxe 2026-number of chapter markers
  @Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere
• Video Pro X

  11 answers, most recent on 7/12/2025

  RE: exporting seperatly
  Hello @AAProds, You didn't strike me as a smart aleck at all. You just wanted to point out that this option already existed. I used to create takes (*.TK2) from my DV tapes using scene detection (Shift+Z). To place one of these takes on the
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle @AAProds @johnebaker @Gid @ericlnz  This was a great exercise in exploring how VPX handles keyframes. And we could continue to debate whether this is a bug or a feature. Perhaps, as I suggested in my previous post, the system
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi . . . . doesn't allow me to export Dolby Digital 5.1 audio . . . . In addition to @CubeAce comment re using Windows Media (WMV) file format, the AVCHD file export also supports surround sound, when VDL is set up correctly in
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you John EB, yes, learned about my i5's 10/11 non compatibility issues quite a while back, then health issues intervened and am only just getting round to sorting this all out. Bit the bullet yesterday, after MS decision to allow UK to extend
• Other products

  One answer, on 8/1/2025

  [Closed] MAGIX VEGAS Pro 22 Suite
  Why isn´t VEGAS Pro even in the above list? We´ve purchased the MAGIX VEGAS Pro suite and can´t get the sent serial to work.We are installing the...VEGAS_Pro_22.0.0.250_x64_DLV_DE-EN-FR-ES-BR_250429_17-55_1F81AB44_22_0_0_250.exeThe installation goes
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @AAProds, @nicolesharp100 Hi Al . . . . .  H264 below 24fps; I don't know if VPX does . . . . . It does not . The minimum framerate of 24 fps is a legacy 'cinema' look, and, although the h.264 encoding can go as low as 5 fps, however anything below