• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson Hi Is this a re-install on a new computer running Windows 11? Added: @SP. . . . .  I'm pretty sure that it's no longer possible to download such old software from your Magix customer account . . . . Confirmed, none of the Xara products
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Rick, here are the Reaper WAV render settings. They should be default as I haven't altered them since installation on the new PC. Unless the devs, Cockos, did with this version. I tend not to change the WAV settings in any application and they
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  The audio cleaning tools in Sound Forge Pro itself are ancient. Probably older than in Sound Forge Audio Cleaning Lab which is based on Samplitude. I'm taking about 20+ years old. Thanks for that. Interestingly, SoundForge Pro 18 comes with "Noise
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  So exhausted from this. SF 15 stopped working. I finally was able to download a test copy of the only SoundForge they have available for testing (18pro). It worked. I thought, this indicates that SF15 no longer works on windows 11 so I'll upgrade.I
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  @Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Music Maker

  No answers, created on 6/27/2025

  MM 2026 and midi synch
  Hello to you all, I installed the new MM 2026 Premium replacing the previous 2025 Premium, Win 11 24h2, i9 12900k, 32gb ram, 2 audio interfaces with proprietary asio drivers. I have this problem: I have a new Nektar impact LX Mini USB midi keyboard
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Movie Studio

  6 answers, most recent on 9/12/2025

  Replacing music - Video deluxe 2026 Premium
  Hello, I would like to replace the music I have done on the project ready to be engraved. I do not know how to cancel the old music by the new one. They are now both on the project and of course it is not good.I have not found any procedure in the
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava  Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I have just checked both SF Pro 18 and SFAS 17 with the scan files from SF Pro.My conclusions are as follows.My old SFAS 14 worked better with VST3 plugins than the new versions of SF. I found the same errors. Also, some of the plugins that worked
• Movie Studio

  One answer, on 10/1/2025

  Is it possible to edti HDR files with Video deluxe 2026 Premium?
  I bought Video deluxe 2026 Premium, but now I want to edit HDR content. When it upload it to the program and render it to a video, the quality of the colors becomes very bad. Is there something to do about that so I can edit HDR contant or do I have
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• Music Maker

  3 answers, most recent on 8/11/2025

  RE: Activation Key Registered But Not Registered
  @yualde Please create a new thread with your question since it really has no connection to the question asked by the thread originator. Since English is clearly not your native language feel free to post in your language and we, or you, can use
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Sorrento Your question has been hidden as it is not relevant to this topic which is about contacting support regarding Movie Edit Pro Please create a New post in the correct section of the forum ie Audio, Sound Forge as you have done with previous
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  Some versions of SF-9 (AS or lite) were included with Sony turntables and were different in terms of activation and may not work with the 'new' procedure. I do not have one of those unique versions to test and I do not know if Magix support can help
• Movie Studio

  2 answers, most recent on 11/12/2025

  RE: guide lines
  @Frederik-deRoo Hi If you are still using MEP 2017 - the quick method is to select Effects, View animation, Size and position, Centre option If you have upgraded to Video Deluxe then it has a similar new style option for quick positioning, it looks
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen
• Movie Studio

  6 answers, most recent on 8/7/2025

  Magix video basic editing
  I am new to Magix 2023 and I can't seem to find the easy stuff in the manual. I'm trying to pull a movie clip from a project by deleting a section of the video before the scenes to keep and after the scenes to keep.Also, how do I reduce the project
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  @johnhutchinson966 Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and include which edition