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@Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or

SOUND FORGE

3 answers, most recent on 10/24/2025

RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins

@joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users

Video Pro X

6 answers, most recent on 8/7/2025

RE: Problem download video using FIREWIRE

Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had

SOUND FORGE

2 answers, most recent on 9/1/2025

Software is glitching.

I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).

ACID

8 answers, most recent on 12/15/2025

RE: Acid Pro 11 plante "update VST plugins"

@Strictly-East Please copy and paste the crash reports from the Windows Reliability Monitor. Maybe this problem is driver related. Press the Windows key and R on your computer keyboard. This opens the Run window. Type perfmon /rel and press Enter.

ACID

4 answers, most recent on 1/31/2026

RE: (Solved) ACID 11 Some sounds are distorted while others aren't.

Hey thx. Now the files sounds better with this option, when i hear them previous or insert them. but i need the loop function. now i have only One Shot or Beatmapped. when i will play a file nonstop for while i need the loop function. with the other

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM In addition to what @AAProds (Al) has suggested, I see from the image of the error report that the problem images are saved to your OneDrive. Use of any cloud storage service whilst editing, exporting etc., of video and/or image files is

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi. I don't know about the others but I have one monitor plugged into the nvidia card and the other into the motherboard video port so both GPU's are active and can be used by the program. Even if you select the nvidia card for your

Web Designer

8 answers, most recent on 12/9/2025

RE: [Closed] login not recognised

This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Music Maker

6 answers, most recent on 11/16/2025

The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl

The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker application. I copied the VST files to a correctly configured folder. Magix Music Maker finds the plugin, but when I try to launch it, the application crashes. How can I get it to

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@browj2 A week later, I followed up by replying to the email, indicating the problem still had not be resolved. I'll keep following up this way to keep the ticket open and report back if, and when I get a reply from HI (human intelligence). Be

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

John EB, thanks for the response.an interesting idea. If this is the case (one drive) I wonder why it would have impacted SF15 suddenly after years and SF 17 as well but not the test version of SF 18 pro.I also wonder if it is possible to change the

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@Marc-Goder Hi Marc . . . . Who has already rendered in AVCHD 1920 x 1080p ??? . . . . Correction: Since the update - no problems with AVCHD interlaced for BluRay disc - 17 movies of varying length no issues with any of them, 2 BD discs of the 17

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach , L'installation de la dernière version V14 de Visual C++ pourrait s'avérer utile : https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 et X64) Same

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

@OTBW Please read this pinned post and follow the advice given there. However, it is now widely acknowledged this is NOT a problem created by Magix, or indeed by the manufacturers of a number of video editing products which have been similarly

Other products

2 answers, most recent on 7/8/2025

Video out of sync (Video easy Video Saver (2022))

Bought ´Video easy Video Saver (2022)´ program with cables so I could save ercordings from older vhs tapes. Managed to install and registered it. Problem is that longer videos I capture from tape are out of sync... audio comes 1-2 second too early

Photostory

No answers, created on 7/2/2025

Impossibilité de visionner les anciens diaporamas pour PC.

En cliquant sur " start.hta " apparait le message suivant " This disc requires the use of an AciveX control which has failed to install properly. Select OK to try to allow to attempt to diagnose the problem, or Cancel to exit. " En cliquant sur OK,

Other products

One answer, on 9/16/2025

[Closed] Vegas21 crashes on startup(0xc0000005)

After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem

Movie Studio

2 answers, most recent on 2/14/2026

Audio problem with Magix MEP 2015 plus

I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free

SOUND FORGE

One answer, on 7/10/2025

Installation Manager will not run. Can't install SF 18pro update

Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is