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  • SOUND FORGE
    15 answers, most recent on 5/8/2026
    RE: Unable to Activate SF18 Pro after a reformat of my computer
    With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
  • Sequoia
    5 answers, most recent on 8/27/2025
    Codemeter
    Hi- I own a copy of Magix Sequoia 12 but have misplaced the dongle. It is likely in storage. I still have the install discs and license code, book, etc. I’m registered with Magix. I’ve also reached out to Magix for support (they had offered this
  • Video Pro X
    25 answers, most recent on 2/11/2026
    RE: Cannot start VPX17 by double-clicking on MVP file
    Hi, Just to add one more strange thing and I'm wondering if this is caused by W11. if I put an audio file, .mxcogg, purchased from Magix Store, that shows up under the Audio tab, on the timeline, save, close the program (VPX), then reopen the
  • Movie Studio
    16 answers, most recent on 2/25/2026
    Can't get Red Text
    V. 24.0.1.249 (UDP3) (Using Movie Studio for the first time on Windows 11 - and on a new Dell Tower.) In the Title Box, I'm not able to get text to be Red. I tried different combinations with Red, Red & Yellow, but the closest I can get to red
  • MAGIX
    34 answers, most recent on 3/31/2026
    RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
    Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and
  • Movie Studio
    8 answers, most recent on 10/10/2025
    Video Deluxe 2026 Premium
    Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question
  • Movie Studio
    26 answers, most recent on 8/24/2025
    RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
    I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and
  • SOUND FORGE
    One answer, on 6/16/2025
    not open program
    I have the magic sound forge studio version 10 with license and now it do not open it When i try , they said me it have new securiyes to accepy i say yes it open a page which say do you permit that aplicaion do changin the program I say yes but
  • Movie Studio
    One answer, on 4/4/2026
    [Closed] Transfer to backup computer
    I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    Actually, correction. I used SF18 to edit the WAVs, but with the new batch converter being terrible, I used SF14's Batch Converter to create the MP3s. Looking into it, this means I used the LAME encoder. Interestingly, I was getting the same results
  • Movie Studio
    9 answers, most recent on 8/10/2025
    RE: Is MS 2026 really any better?
    @Pete-Lowland Hi, TTS and STT in Movie Studio, Video Deluxe, Video Pro X are from Microsoft, which is why you find the same voices in ClickChamp. You can subscribe to MicroSoft Azure to get the TTS features for free (there is a big yearly limit) if
  • Movie Studio
    47 answers, most recent on 8/24/2025
    RE: "Takes" functionality
    @Can-Dive Hi . . . . It appears the system retains in memory the original Take length and it cannot be further trimmed unless a new project is created or the program is restarted. Would someone please confirm my finding? . . . . Try the following,
  • Movie Studio
    16 answers, most recent on 11/14/2025
    RE: MEP plus 2022 freezing
    @kaywah Hi The link to the Travel Maps (TM) program should be in the Import tab left menu, IIRC correctly the link is called Travel Maps. This is it in Video Deluxe 2026, both the program and TM have a new name). Tm can also be run independently of
  • Movie Studio
    7 answers, most recent on 7/26/2025
    RE: VDL 2026 Crashing on Analogue Recording Stop
    @AAProds Hi Al. It might be useful to copy the crash log and post it (or the last bits if it is a large crash log) the next time it happens. Also have you looked at the new MXV files and compared them to MXV files produced by MEP 2021? Over the
  • Video Pro X
    10 answers, most recent on 8/10/2025
    RE: Programme freezes
    Thanks, enjoy your day out. No, the camera has never had its settings changed. If it helps, in a previous thread I said I got the trial version of Magix, which worked no problems (win 11 pc) then when I purchased it, it gave nothing but problems,
  • Photostory
    12 answers, most recent on 8/9/2025
    RE: where is music in deluxe 2021
    @Robert-Madison Hi, Definitely the wrong place. This is a thread about where the music is in PhotoStory 2021. Please start your own topic (New Post) with an appropriate subject line, and indicate which version of PhotoStory you are using. BTW, the
  • SOUND FORGE
    3 answers, most recent on 12/23/2025
    사운드 포지 17프로 재 설치 문의 합니다.
    컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
  • SOUND FORGE
    13 answers, most recent on 8/8/2025
    RE: Can't register SF-7b even with the key
    Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
  • SOUND FORGE
    9 answers, most recent on 10/16/2025
    RE: Problem activating Sound Forge 9 using new method
    @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
  • Video Pro X
    11 answers, most recent on 7/12/2025
    RE: exporting seperatly
    Hello @DRORENGEL, Thanks to @Gid's suggestion, I was able to create a batch video using the same method as in Magix Pro X17. This is also possible in VDL2025 and 2026. HTH,Rob P.S. All credit goes to @Gid. This was completely new to me as well.
  • Movie Studio
    5 answers, most recent on 7/8/2025
    RE: Upgrade or NOt ?
    @John-Dent Hi, MAGIX Movie Studio Suite 2025 and MAGIX Video Pro X16 are the same program but Video Pro X (VPX) has more features. If you have VPX, you definitely do not need Movie Studio or the new re-renamed Video DeLuxe 2026 (if you get
  • Music Maker
    2 answers, most recent on 7/18/2025
    [Closed] Boris FX owns some of Magix Audio
    I own Boris FX Continuum Complete 2025.5.1, so am on their email list. Today, I got this email from Boris FX: "We’ve got some great news to share: Sequoia, Samplitude, and Music Studio are now part of Boris FX. We're very excited by this and want
  • Movie Studio
    6 answers, most recent on 2/1/2026
    RE: Video Deluxe 2026 Could Not Find a Part of the Program
    Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070
  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Having purchased MAGIX Photo story DELUXE in March 2022 and after installing it, I was never able to use the program, giving me error no. 14 as it tells me that the product was registered under an old email that I no longer have for years Removed by
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