• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  Hello Can-Dive and thank you for the reply. "did you progressively save sequential versions of your project?" Yes (out of habit), everytime I modified something (anything), I aways 'saved' the project. I'm not sure how many times the MEP 2016 will
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  The standard for the US is to have a film shot at 24fps is to put it on Blu-Ray at 23.976 (24000/1001). The standard for the transmission of video is 29.97 and also for DVD, which means it has to be telecined to fit a movie onto a DVD. All you have
• Off topic

  163 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
• Off topic

  163 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Other products

  6 answers, most recent on 11/11/2025

  I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. 23GBs of ram is an unusual amount of ram. How many physical ram memory sticks are you running? Is it an odd number of sticks? If so. Are you aware that having an odd number of ram memory sticks can force a PC to go into single
• Music Maker

  7 answers, most recent on 9/28/2025

  MM2026 34.0.0.6 VST instruments causing severe audio problems
  I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, VP9 is a propriety codec. Magix will not open VP9s, I assume because it is a paid program. Free programs can open all of those "free" codecs (although I note that, even with the VP9 decoder from the MS store installed,
• Movie Studio

  25 answers, most recent on 10/8/2025

  Issues with MAGIX Video deluxe 2026 Plus
  Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution...   Number one, I'm having problems with my tracks.
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham, here are my notes on cleaning. I completed the project in 2017. Initially I used a Sony cleaning tape which was good for digital recordings but as I subsequently learned, not so good for analog 8 mm or Hi8. This is probably due to digital
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here
• Movie Studio

  2 answers, most recent on 6/13/2025

  Video deluxe 2026 Plus 3d problems
  Hi I'm trying out, Video deluxe 2026 Plus. I have a Xreal Beam Pro I have taken some 3d Photos at 7680 x 2880 and some video at 3840 x 1080 60 fps, this plays back fine using 3d glasses I added some test 3d photos to the time line 1 and some music
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Sorry to hear about the health issues you've experienced recently. I'm sure @johnebaker will reply to you when he sees your post but certain things in your information stand out to me as items to consider: Your version of Win 11
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi. An MKV file is what we call a container file. A container file may have one of many different types of codecs within it (The bit that is the actual video file) and that may not be a standard codec or the codec may not have been recorded
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
   Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• Movie Studio

  One answer, on 10/2/2025

  RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018
  @VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber