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@gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John EB

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,

Web Designer

One answer, on 10/2/2025

My index page doesn't upload

Hello, for the past two weeks I have been having problems with my index page, as I cannot upload it to the website. The other pages can be updated, but when I try to publish my index page, the result is a different page. Can anyone help me? (I'm

Audio Cleaning Lab

3 answers, most recent on 1/8/2026

RE: Sounf Forge Cleaning Lab 4 - upgrade options

@Jorge-DeOliveira There is no update to Sound Forge Cleaning Lab 4; it seems that Magix has decided to discontinue the product, sorry! Sound Forge Audio Studio is a wholly different product, designed for simple recording but without the cleaning

Music Maker

3 answers, most recent on 2/1/2026

RE: Content MMM2026

Hello SP, In the meanwhile I found some more information. That answers all my questions. Thank you for your time. Features of Music Maker 2026 Premium License Key Components FeatureDescription SoundpoolsIncludes 3 Soundpools and 1 Collection of

SOUND FORGE

8 answers, most recent on 2/4/2026

RE: Sound forge pro 18_plugin chain issue

I didn't had this issue with previous versions of SF. Only with SF 18.And this occurs on all PCs, since I'm teaching sound design, and all my students have the same problem on their machines.Another issue, is that the meters (true peak meter, ...)

Other products

2 answers, most recent on 11/19/2025

RE: [Solved] I want to download Independence Free but get taken to the wrong page

@Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported

Xara Designer Pro

2 answers, most recent on 8/6/2025

[Closed] Missing Galleries

I've recently upgraded to Designer Pro+ but .. 'Utilities' has most options already ticked but only the Page and Layer gallery is available on the far right.. The page and Layer gallery isn't marked(ticked) under 'Utilities'.. tried a re-install,

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Hi There is no quick and easy way, ie import all pages in one step, to do this, however try using this work around: Start a new project in Web Designer Select File, Import and select the index.htm file Add a new page Repeat steps 2

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend

Video Pro X

5 answers, most recent on 12/12/2025

designed title addition

Hey does anyone have a quick guide creating these types of stuff like the template on the bottom left to spice up my video? I Got magix 2025 movie studio platinum thx in advance for any help rather than my usual T - Titles white letters, I want to

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Nicole, VP9 is a propriety codec. Magix will not open VP9s, I assume because it is a paid program. Free programs can open all of those "free" codecs (although I note that, even with the VP9 decoder from the MS store installed,

Video Pro X

16 answers, most recent on 12/6/2025

RE: HEVC-Codec

Hello MagixI am writing regarding order numbers "2021xxxxxxxxxxxxxx" and "2021xxxxxxxxxxxxxx" I haven't used my two products (namely "Magix Movie Edit Pro Plus" and "Movie Studio 2022 Suite" for a few months. Now, when I try to get started, they

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_ suffix. Depending on how many auto saves have occurred while working on a

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Thanks again, John. The one I bought on 3rd March this year is designated "Video deluxe 2026 Plus" and when I tried to get help I was informed that it was out of date and I had to buy the new "Video Pro X17" which I bought on 25th of April. I can't

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

Hi John, That's what I found also, with a few test MP4's indeed it works (i.e. inserting in non-automatic mode on the marker from the Pool causing a ripple to the right), but a shuffle on the timeline between the MP4's is not working. I think that

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@browj2 Greetings, With the renaming of the software, I believe that most people, since it is mentioned on the tutorial page, VPX16 and MMS 2025, that they would be similar in editing. But something should be noted of the name change. As for when

Movie Studio

15 answers, most recent on 7/20/2025

RE: Playback Stutter MEP 2016 Plus

@CarpentersMate Hi Mike. This may not be a widespread user problem but from my own experience once this type of thing creeps into a project it is impossible to rectify. I don't know the cause and can't find a cure and I have tried everything.. Even

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@ReyfoxThe Alienware, dedusted a month ago. The mini PC as well. Have not repasted the unit but the temp profile was always hot from day one. This was a compliant I read about Alienware, bad air flow design. The Alienware I have was a test unit for

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@kPeiffer @johnebaker Hi, Thanks for your help. John EB, there is no RunApplication for macros in Access. @kPeiffer, your cmd code works fine outside of Access, but running it from within Access is done using shell and doesn't work. The workaround