• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Rick, thanks for all that. I had toggled F and also tried \ to centre the play head, but to no avail. I haven't tried F6, but at one point, I zoomed out from the wave form and could definitely see which part of the audio file was playing and the
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Update to previous post. I sent a request to technical support and received the following automated response: Dear Customer, I am an AI support agent for MAGIX, and I am responding to your inquiry based on our knowledge base. The issue you are
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Thanks, SP and I hear you. But my worry here is that if I edit it a WAV and need to save it to a 192 kbps MP3, that SF18 is doing something screwy with it that isn't happening in (for instance) SF14. It was displaying other really strange behaviour,
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns I'm trying to isolate possible causes. Please try: 1. Expanding the timeline zoom so all those small objects to the left are wider 2. A simple scenario with one object to the left and then dragging another object onto it from the right (as
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  @Paul-Fegan In our experience it's not a good idea to edit MP3 files. They are already lossy compressed, this means they are missing data compared to the original WAV files, and they are read out in frames of data instead of individual samples,
• Movie Studio

  7 answers, most recent on 9/11/2025

  Upgrade path from Movie Edit Pro Plus
  I just got a new computer. Not sure if I can migrate that software to the new computer or if I should look for an upgrade. Does anyone know if there is an upgrade discount? What software could be close to the above version or should I look for a new
• Video Pro X

  3 answers, most recent on 11/27/2025

  RE: changing 16:9 to story size
  @AAProds Hi Al, Great explanation in your video! For the case of getting back to full screen, I just switch to SPR, and with the playback marker where I want full screen, and click on the reset width button and then the middle button for
• Video Pro X

  3 answers, most recent on 11/27/2025

  RE: changing 16:9 to story size
  @DRORENGEL If you're using Size/Position/Rotation, all you have to do is drag the video in the monitor to the desired new position and a keyframe will automatically be added. For example, if the ball is currently centered and then over the next few
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: Video and Audio not synching
  @Zaza_from_Johor Zaza, you need the "Object Stretch" mouse mode". Ungroup your audio from the video, then go into object-stretch mouse mode: Then go to the end of your audio and click-drag to achieve what you want. If the audio is running
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns I've just tried a similar action here and have no problems with dragging an object back over a previous object. MEP 2014 was a long time ago but I don't recall any issue with that version either in this regard. So, it seems to be peculiar to
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hi all, Small additional points: When I start creating the takes from all of the old material, they automatically show up in the standard Takes map. In the next step, when I trim and/or add effects to the take on the timeline, VDL automatically
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce I used no Apple equipment during this videoing session. I only use my iPhone audio as back up., a last resort as I know Apple files can have issues, like frame rate issues that prevent MEP from displaying the entire video in the timeline.
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person.  ProDad
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Have you been a previous user of with Vegas Movie Studio, Vegas or another video editor that allows drag and drop 'shuffle'? Magix Movie Studio/Video Deluxe does not feature drag n drop shuffle you need to use a different technique: To
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  @KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track
• Movie Studio

  25 answers, most recent on 10/8/2025

  Issues with MAGIX Video deluxe 2026 Plus
  Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution...   Number one, I'm having problems with my tracks.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Peeteey Thanks for outlining you workflow. I can imagine editing video from four 360 cameras would be a challenge! Your workflow of using multi-cam editing is a great idea and something I didn't consider. With my own workflow, I was planning just
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker My version of MEP is currently Magix version is Movie Edit Pro Plus version 20.0.1.80 (UDP3) @Reyfox is correct, my GPU is the Nvidia I just bought.... At this point I wonder if it was a mistake getting an independent PC guy to build
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a