• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  May I suggest changing the name of this button? As an end user, I thought it was for our feedback to you. Maybe you can change the name to Patches & Features? Thanks for your fast replies.
• Movie Studio

  2 answers, most recent on 4/22/2026

  Video Deluxe | screen gets stuck to where I can't reposition it.
  Would you please add a reposition button at the bottom corners for these times? OR let us lock it for 2 options. 1 monitor & multiple monitors. I need this all the time.
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  RE: Voiceover Gate zeroes out the audio
  @jmarkcoleman Can you upload your settings and show your audio file as screenshots so somebody can try to replicate that? You can upload screenshots via the arrow button above the response text box.
• Music Maker

  One answer, on 9/14/2025

  RE: soundpools music maker 2025 premium.
  @Marek-Repko It usually helps to open the program settings and to click on the button to clean up the in-app-store.
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  [Solved] Error Message -24
  Hi everyone,   I have registered my products and used them previously. However, everytime I try and use SOUND FORGE 15.0 it asks for registration and email, despite having green ticks against both categories. Anyway so I think, it wants me to press
• Movie Studio

  6 answers, most recent on 8/22/2025

  RE: Magix video deluxe 2026
  @cresswell Hi, you can use the button at the bottom of the preview, click on that button to highlight it & then drag the end of your video on the timeline. Or click on the video on the timeline to highlight it yellow & use the Speed fx in
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John . . . . the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. . . . The ones at the bottom open the legacy features . . . . This has been the case since the first
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @me_again Hi Andy, Yes, the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. Those buttons at the top are for this new app. The ones at the bottom open the legacy features. EDIT:
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Hi Assuming you mean the Preview monitor looks something like this: While holding old down the Ctrl key, double-click the left mouse button to reset to standard view. John EBForum Moderator
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi When I read your post above I thought that would be a good idea, perhaps an active button to directly go to the Master Effects at the bottom right of the preview monitor, next to the Preview settings button:- Either way, the 'feature
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Hmm, if you make a right click on the recording button in the transport control is the Internal Aux Jack selected there as an input?
• SOUND FORGE

  One answer, on 12/16/2025

  download free - coupon bundle soundpool bestseller bundle not working
  When I go to My products on producerplanet.com I cannot find a download button to download my soundpool bestseller bundle. I have supplied my voucher code and it is listed under My Products - but no way to download.
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: [Solved] Short bursts of static
  @Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
• Music Maker

  One answer, on 10/3/2025

  RE: Premium Edition needs "VST Support" for 3rd party VST plugins
  @JustRaccoon Make sure you're connected to the Internet and logged into your customer account. If this doesn't help open the program settings and click on the button to clean up the in-app-store. This will delete the old cache.
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: [Solved] sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I tried it. Same problem. Is there something I can do to change the fact that when I go to options-shift/preferences/internal and go to Force Single Instance behavior tab and try to insert TRUE in the box, the 'apply' button does not highlight. It
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Video Pro X

  3 answers, most recent on 11/8/2025

  RE: VPX17 Dragging video clip from timeline to Project Temp Folder
  @johnebaker Hi John EB, Thanks for taking a look. Look at the last entry in your PTF. It's a video but shows as a Movie. Put your cursor over that one to see if you get 1 button or 3. John CB
• Video Pro X

  3 answers, most recent on 11/27/2025

  RE: changing 16:9 to story size
  @AAProds Hi Al, Great explanation in your video! For the case of getting back to full screen, I just switch to SPR, and with the playback marker where I want full screen, and click on the reset width button and then the middle button for
• Movie Studio

  5 answers, most recent on 4/18/2026

  LOSS OF OF PLAY BACK BAR.
  Can anyone advise please. There are two items: How to recover the playback bar during when creating the video. When I open the video, there is no progress/play button. How to unlock the audio track and the video track. They are both joined
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Reyfox Hi, Other interesting things and little glitches in the website for VPX17. In the image below, click on "Discover more" and "Learn more." Both go to the Magix.info, but the button for Movie Studio is turned on, whereas it should be at least
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• ACID

  2 answers, most recent on 7/22/2025

  MIDI Controller Mapping - LaunchControl XL
  Anyone know of any tips for mapping LaunchControl XL knobs, Faders and buttons in ACID Pro 11?Specifically is there a MIDI learn functionality. I want to map the controls to some Plugin controls and or the ACID user interface.