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Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it

Movie Studio

2 answers, most recent on 10/28/2025

RE: error manager installer

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Hi . . . . Are you saying that if I'm importing 1920 x 1080 original clips, my GPU still won't cope with the process satisfactorily? . . . . All processing will be done by the Intel Core i5 8400 processor, and depending on what effects eg

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Yes, that one file's data is enough, thank you! I am struck by its size, 9.85GB for a file whose playing time is just over 8 seconds, but am puzzled by an overall bit rate 10.2 Gb/s but a Maximum overall bit rate 24 Mb/s. Something

Movie Edit Now

One answer, on 2/28/2026

RE: Activation of HVEC-Codec Feature

@Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering

Video Pro X

5 answers, most recent on 9/3/2025

RE: Bugs still in Video Pro X17

@preacherallen First, please remember these are user to user forums so there is nothing any of us can do to pay some attention to these bugs, as you term them. However, I think we need rather more detail about what you are actually doing. First, why

Movie Studio

32 answers, most recent on 4/2/2026

Export quality from RTX Ti3060 far inferior to UHD770

I have read at various points that CPU encoding yields better results than GPU encoding, but the experiments I'd done in the past weren't conclusive enough to justify the extra encoding time. I've just started editing drone footage videos

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. We have all tried to reach

ACID

8 answers, most recent on 12/15/2025

RE: Acid Pro 11 plante "update VST plugins"

@Strictly-East Assuming this is caused by some VST, did you install a new VST between the last time Acid worked and now? Have you removed some entries from the VST paths in the program settings just to make sure Acid only scans certain folders with

Rescue Your Videotapes!

2 answers, most recent on 7/10/2025

[Closed] veg files wont open, message says no valid license (used for years)

Was working on a new and very time sensitive video and when I went to save my veg file, the timeline went blank and a message flashed that said I don't have a proper license to operate the program. I've been using it for many years now and this

Movie Studio

34 answers, most recent on 11/26/2025

RE: MP4 audio going out of sync

I've experienced a similar problem on and off over the last few years with NTSC video. Sometimes an update fixes it, other times brings it back. I've found that the exported video ended up at 25 fps, even though I set it to 29.97 when I exported it.

Video Pro X

3 answers, most recent on 11/27/2025

RE: changing 16:9 to story size

@DRORENGEL If you're using Size/Position/Rotation, all you have to do is drag the video in the monitor to the desired new position and a keyframe will automatically be added. For example, if the ball is currently centered and then over the next few

Music Maker

4 answers, most recent on 4/14/2026

RE: Novità in Music Maker: si pianta

@GBSpower Di solito basta inviare un'e-mail a infoservice@magix.net o shop@magix.net. Non so quanto tempo ci vorrà prima che qualcuno risponda, ma è importante richiedere un aggiornamento ogni paio di giorni, indicando il numero del ticket. Magix ha

Other products

3 answers, most recent on 11/20/2025

RE: Can't load Independence samples

@fitzwizard Do you really only get 1 chance to activate the library and after that it's just impossible? That would be odd if the registration window would only appear once. Which Mac OS version do you have on your Mac and which one on your

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts

SOUND FORGE

3 answers, most recent on 8/5/2025

RE: soundforge 18, continous pay for usage

@buddy-w It says here: With the Pro version, receive 120.000 characters for Text-to-speech. https://www.magix.com/int/music/sound-forge/sound-forge-pro/features/ Did you already used the full contingent? 120.000 characters are about 150 minutes of

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns I've just tried a similar action here and have no problems with dragging an object back over a previous object. MEP 2014 was a long time ago but I don't recall any issue with that version either in this regard. So, it seems to be peculiar to

Music Maker

7 answers, most recent on 6/14/2026

Magix Music Maker 2026 Premium – Software Becomes Unresponsive

I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi again Paul, which MP3 encoder are you using in SFP-18? The 'new' default encoder or the legacy encoder which must be enabled in the (hidden) 'internal' menu to access it.I will try encoding @192kps/44.1k with both the SFP-18 encoders to check for

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi @browj2 Thanks a lot for the reply I did get Travel maps via Movie Studio that I bought in Aug 2023 and it is the same one that you have. "Can you make your image available on a file-sharing site so that we can test it? I will upload one for

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You

Movie Studio

One answer, on 1/11/2026

RE: Is there a bug in VDLX2026 , saving effect?

@idd-2016 Hi Assuming the other PNG images are the same size and aspect ratio, there is another possibility, that can cause one or more issues, where there are one or more extra keyframes in the same position as one set. This can occur if you go