• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• Video Pro X

  12 answers, most recent on 5/10/2026

  RE: VST not showing up
  @David-HERZHAFT Hi Can you give an example of the VSts you are looking for and where you are expecting them to be? The VSts should be available in several places, eg in the Mixer they are available for a single track or all tracks using the FX
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings,
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  It is indeed Pro.....but, to bring things up to date I have discovered the source of the issue (I would've been hard pressed to accept this).....my current version of 12 is x64, my version of 11 is x86..(see where this is going?).....not all of the
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Microsoft delivered some broken Windows updates over the last couple of weeks. This includes broken Visual C++ Redistributables and broken MIDI 2.0 integration. I wouldn't be surprised if this is the cause of Sound Forge no longer
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  Ah ok, I didn't realize it was that bad. I'm not a frequent user, I just record a classical album every few years, do my own editing. The crossfade editor is the best I've experienced, which is why I'm going to all this trouble. Do you know of any
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @AAProds Mods: What are the limitations on video uploads? Hi Al, I honestly have no idea! I'm not sure there is one. BUT (and I have no idea whether this is related to the problem of uploading videos etc. to the forum) for the past several days I
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @johnebaker Hi John EB,  it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited . Interesting that these movement templates are not in the additional content. I
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Like @emmrecs said, the Computer ID can only be generated by old Magix software (which could be unlocked with a P2 serial number). There is an extra offline activation option for this in the window where you need to enter the serial
• Movie Studio

  4 answers, most recent on 6/7/2026

  MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
• Other products

  2 answers, most recent on 4/26/2026

  Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version?   23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @johnebaker Hi John. There may be too many variables for conclusive individual results. Some people like to have their video files on the same drive as the project resides on while other will play the files from a separate drive. Depending on which
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  Well i decided to try out zorin 18 standard edition. And used wine to do it. I then installed 2024 magic music maker for just giggles. It also had the studio 15 and izotope, installed along with it. To only the default wine directory's, in the zorin
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Thanks to everyone for all their help and suggestions, really much appreciated.   I have managed to find a way to make the programme more stable and usable......I'm running the programme in Windows 8 compatabilty mode. Been using the programme for
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @emmrecs Jeff, I didn't realise you can export the whole registry but have worked out how to do that now, thanks for the hint. @PETER-SMITH1397 Pete, when you have the Registry Editor open, to back it up: File>Export>Export Range All (or as
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  @karaflas Welcome to the Magix user to user forums. If you download and install the Trial Version you will need to request a Trial Key via a link in the registration process, which you will need to complete when you attempt to run the app for the
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  Hate to say this but popups are back in fashion. This morning I was greeted with something like this: A Plague upon MAGIX. All the settings are here. I know it it is only trivial and petty but it IS annoying and I would dearly love it to stop.Does
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. To reach support click on
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @Bol Hi Rob. Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My settings are also set to only use the nvidia card on my system and yet if you open Task manager you may find