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@Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had

SOUND FORGE

2 answers, most recent on 9/1/2025

Software is glitching.

I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -

Movie Studio

2 answers, most recent on 6/26/2025

APPLICATION

Hello, I am Eshtem Graci, I bought your program MAGIX Movie Edit Pro Plus Your order number is: Removed by Moderator.And P3-Removed by Moderator. I can't work in the program because it asks for an activation code. how to do it. Thank you

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@spuddy13 Hi Brian, To clarify what @idd-2016 wrote, Video Pro X can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, followed by a listing of

Samplitude

3 answers, most recent on 7/28/2025

RE: possible script?

@Faebhean-Kwest Please be aware that Samplitude and Samplitude Pro are no longer owned and developed by Magix, they are now BorisFX products. As such, I would recommend you to register at and repost your question to the dedicated forums at

Movie Studio

One answer, on 9/17/2025

RE: [Closed] Help with serial number

@skittlethecat Welcome to the magix.info user forums. Unfortunately, these are not the forums for your product! Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

John EB, thanks for the response.an interesting idea. If this is the case (one drive) I wonder why it would have impacted SF15 suddenly after years and SF 17 as well but not the test version of SF 18 pro.I also wonder if it is possible to change the

Video Pro X

7 answers, most recent on 8/21/2025

RE: Import boosted video from Pixel-phone gives error

Sorry.Yes I use Magix Video Pro X 16 (version 22.0.1.270 (UDP3)This are the screenshots from MediaInfo (sheet and tree)

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

@OTBW Please read this pinned post and follow the advice given there. However, it is now widely acknowledged this is NOT a problem created by Magix, or indeed by the manufacturers of a number of video editing products which have been similarly

Movie Studio

5 answers, most recent on 6/26/2025

Video deluxe 2026 Ultimate - ProDad add ons licence

I am interested in upgrading to the new VD 2026 Ultimate perpetual licence.Are the licences for the ProDad add ons (VitaScene V5 Pro, Hide V2, ReSpeedr V2, Mercalli V6, Disguise V2) a full product perpetual license with a lifetime access?

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of

SOUND FORGE

2 answers, most recent on 4/24/2026

RE: Buying serial number to activate SFAS 17

Hi @Roberto-Kirst, BorisFX recently acquired Sound Forge, Acid, Vegas, ect., from Magix. You can purchase Sound Forge 2026 from BorisFX, but I am not sure about SF Audio Studio17. The final Magix version was SF Pro 18 and there was no Audio Studio

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path: C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name: APPCRASHApplication Name:

ACID

11 answers, most recent on 12/30/2025

[Closed] DLM manager fails to load on installation, so no built in plugins

I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set

SOUND FORGE

11 answers, most recent on 8/6/2025

RE: Sound Forge opening multiple instances instead of multiple windows!

Dear @rraud, I have the SF Pro 18 and followed your directions and guess what, they worked!! Thanks a lot!!! I had the munti instance behaviour when opening the tracks one by one using the "open with" option. I'm very grateful. Oh! and it opens all

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@CubeAce Thanx for your interest in my problem. 1. The 3 video tracks was an exemple. In this project I use more than 3. Only one audio track (wave file) and I remove audio from all the other tracks. 2. I am now using the built-in Magix Chroma Key.

Samplitude

One answer, on 12/23/2025

Can not monitor Playback to Monitors

Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20) Have configured for Focusrite 18i20.Can Record... But can not Playback to Monitors... Have

Video Pro X

8 answers, most recent on 8/28/2025

RE: AI offline ?

Thanks for your reply.Sorry, I wasn't very clear: I was referring to the “AI sharpness” feature. (I don't know the exact name in English, the site is in French for me ^^) EDIT : That said, I didn't know about Vegas Pro 22. If it has this feature,

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

Hallo @Can-Dive, As a Dutch moderator I would like to respond to all your comments. As you may have read somewhere, Magix Germany has changed hands. There is currently a major internal reorganization going on. This has some consequences for us as