• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  RE: Glitches
  @scott-james This can be caused by editing compressed audio files like MP3. It's recommended to convert them to WAV first. If you enable to always proxy compressed audio files in the Sound Forge program preferences, this will be done
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hello @AAProds , is your Magix Video Deluxe 2026 up to date? If so, you might be experiencing problems with NVENC H264 (AVCHD). Exporting should be smooth with NVENC H265 (HEVC). The number of affected users is small. It seems only a small number of
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  I have tested to play many different videos in the player, same problem. Scart is in out mode, and all 3 color cables are firmly connected. This is what i see then in the software, and there is constant beep sound also at the same time when the vhs
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Can-Dive Hi . . . . It appears the system retains in memory the original Take length and it cannot be further trimmed unless a new project is created or the program is restarted. Would someone please confirm my finding? . . . . Try the following,
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Hi all, The small 2 minutes project I used to get a feel of what Magix can do with AI used STT and TTS "Maarten" (a Microsoft voice) and used <1200 characters, thus that cannot be the problem. To me it seems that VDL includes the TTS
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Hi Al. It might be useful to copy the crash log and post it (or the last bits if it is a large crash log) the next time it happens. Also have you looked at the new MXV files and compared them to MXV files produced by MEP 2021? Over the
• Photostory

  One answer, on 5/9/2026

  Program hang
  Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
• Movie Studio

  22 answers, most recent on 8/13/2025

  Support and TICKETS
  Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  More new problems!So the phantom object thing still persists and haunts me, and thankfully the previous solution seems to work fine, but now it's causing a weird audio issue... I probably can't do it justice in words, but ... the audio from one clip
• Music Maker

  6 answers, most recent on 4/3/2026

  Wont start
  Ok. so we know the servers are having a bit of an issue, and today I can no longer open Music maker. I did yesterday, no problem, today, music maker refuses to start. So i uninstalled it, re-installed it and still it wont start. I can see it is open
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi The problem with the MKV file is the video/audio codecs combination, ie MPEG-4 and MP3 respectively, these are not a supported combination. Try running the MKV file through a video converter such as Handbrake converting to MP4 h.264,
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey My guess is, that Acid 11 is simply incompatible. It wasn't updated for years and Waves plugins have the odd peculiarity that they are only officially compatible with DAWs listed on the Waves website. They can work with other DAWs, but
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley the error log says that the disc is not empty or not writable. There is also often this error: ThumbnailCache::GetThumbnailFromFile: invalid filetype 208 J:\Movie Archive\Attenborough 99\Attenborough 99.MVP Maybe it has something to do