• Other products

  One answer, on 6/14/2026

  RE: Magix Photo Manager Deluxe current version?
  @Gary-Sniadak Hi . . . . Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16 . . . . You have the latest/last version. I suspect that you have found references to the old full name of the product which was MAGIX
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Check your system for update issues, see this tutorial and do steps 3 - 11. Has anything changed on the PC between working/not working, eg Windows or antivirus updates etc? John EBForum Moderator
• ACID

  3 answers, most recent on 11/17/2025

  waves 16 plugins cannot be added to chain
  hi, upgraded to waves 16 and when try dragging or adding vst 3 plugins to chain nothing happens? no issues in reaper or ableton any suggestions how to fix would be welcome, already tried force rebuild plugins
• Video Pro X

  One answer, on 9/12/2025

  [Closed] Move timeline cursor while video is playing
  Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  Sampler tool not working in SF 18
  Hi all, the sampler tool in Sound Forge 18 Pro does nothing, I can't configure any sampler to transfers, because the windows for it not open. Anyone have this trouble? Thank you  
• Video Pro X

  One answer, on 9/12/2025

  [Closed] Move timeline cursor while video is playing
  Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John Double clicking the MVP also works for me with VPX 17. These are my settings in Win 11 With respect to the OGG audio, I cannot replicate this. John EB
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi, sorry for posting that personal information. I am not holding out much hope that tech support will actually answer my emails so I will leave the software and try alternatives outside of magix brand for now. Thank you all for your help, M  
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees Hi Do you not have the options shown below? Once set, the bit depth, you can save this as a preset, is available when the Bit Depth converter in the Export dialog is checked. John EBForum Moderator
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi Jürgen, I see you've put together a very complex intro. To properly assess your intro, we need more information. Could you please create an image or video of how everything looks on the Video Deluxe timeline? Best regard,Rob
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB I think thats a typo sorry!!!Only the single Asus 3060 OC TUF card :D
• Xara Designer Pro

  4 answers, most recent on 9/7/2025

  RE: FlipBook
  @Melati Hi Assuming you do not have any malware or virus on your computer, contact Xara via the online chat here, or complete the form on the same page, quoting the ID at the bottom of the message. John EB
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• Movie Studio

  2 answers, most recent on 7/1/2025

  RE: bubble question
  @spuddy13 Hi Brian Click the balloon/bubble object then resize it to fit. John EB
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 Hi Marc. You definitely need the Realtek driver to be working. Best to get the one from your motherboard's website. or if you have it, the disk containing the drivers for the motherboard should do. Ray.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Yes, my first 3036 died within it's guarantee period and thankfully was exchanged without hassle and the current one has been OK for much longer 🤞. I think I was just unlucky but it seems the smaller the dies get the worse the reliability
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds HI . . . . Here's another: MKV won't import but edit the extension to MP4 and Magix accepts it . . . . No import on my 'clean' laptop. The prior TRV120E samples import fine. John EB
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Hi @Daniel-AUMIOT, I am not sure about Win 11 but try right-click the SF-17 shortcut, select 'Properties> Compatibility' and check-mark 'Run this program as an administrator'. Je ne suis pas sûr pour Windows 11, mais essayez ceci : faites un clic
• Movie Studio

  3 answers, most recent on 10/29/2025

  RE: Hardware acceleration affected by motherboard?
  @Richard-Curtis Hi Did you enable the Intel UHD 630 in the BIOS, Chipset, or Settings menu (?), and change the Internal Graphics option to Enabled? Following a restart of the computer both GPUs should be available. If left on Auto then it will be
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @spuddy13 @Bol Hi Rob, hi Brian, Normalisation of the two files to a set level will work IF the ambient "background" audio on both tracks is very similar in type and level or, better still, the same! If it is not, e.g., the ambient sound on one
• Video Pro X

  11 answers, most recent on 7/12/2025

  RE: exporting seperatly
  @DRORENGEL Hi, try the Batch conversion option, in the last window open the Advanced settings to select the folder etc.. This MMS but VPX has the same option.
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi . . . . window didnt find the drivers . . . . Try the driver here. Unzip the contents of the Zip file to a folder, you should have 9 files. John EB