Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the

Samplitude

One answer, on 12/23/2025

Can not monitor Playback to Monitors

Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20) Have configured for Focusrite 18i20.Can Record... But can not Playback to Monitors... Have

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got

Movie Studio

70 answers, most recent on 9/19/2025

Reasonably affordable graphics card for Magix Movie Edit Pro Plus

Hello, A few years ago I had my computer guy build me a video editing PC that should last me while handling multiple large files. It went well for awhile until two days ago, I got an error about my graphics card, and AMD 6800. I tried updating the

SOUND FORGE

11 answers, most recent on 1/21/2026

RE: Licenses for songs used from Sound Forge

@John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these commercially

Video Pro X

One answer, on 12/16/2025

[Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update

Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •

Music Maker

2 answers, most recent on 10/7/2025

[Closed] Start The LINUX support already. (Or quit hindering it)

It is about time to devote some of your efforts into support for LINUX users.So far it has been obvious you could not care less. Your moderators even shut down any topics related to us using MAGIX on LINUX. Stating that we are "on our own" and

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

@Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides

Photostory

2 answers, most recent on 12/4/2025

RE: Not getting support only getting Ai

@cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@CubeAce, Thanks Ray. The varying contrasts and occasional rolling shutter effect are quite easily be removed or at least well subdued by Neat Video and a couple of NewBlues; the clip presented has no effects added at all. The pin sharp horizontal

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi Assuming you are using Movie Studio 2022 or a later version, yes, providing they are 3D LUTS with .cube file extensions. There are 2 ways to add LUTS:- Drag and drop the LUT from any folder you wish to create within your Documents

Movie Studio

5 answers, most recent on 7/8/2025

RE: Upgrade or NOt ?

Gid said "Also it says - 'Boris FX BCC Chroma Key Studio - New'.I have Boris Continuum so I can't check" ... ... I got that with Movie Studio 2025 so not new with VDL 2026. I got Mercalli Pro 6 with Photostory I think. I know it was a good deal. If

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an

Movie Studio

One answer, on 9/3/2025

[Closed] MTS video files - no audio in MOVIESTUDIO 16

Hi there, I am wondering if someone can help me, it's hopefully an easy and straightforward enough fix. I have a lot of mts files from my CANON camcorder that I am wanting to edit in moviestudio 16 with and I have the video files playing perfectly

Movie Studio

5 answers, most recent on 9/3/2025

RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?

@tony-r Hi . . . . It wasn't the first time rebooting, but it was the one that counted. . . . . Some times it does take more than one restart for Windows to clear an issue. . . . . Do they have any groups . . . . I do not know about in the US,

Video Pro X

2 answers, most recent on 3/6/2026

RE: DOSNT WORK AT ALL CRASH CRASH CRASH

@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including

Music Maker

7 answers, most recent on 6/25/2025

RE: How do I cancel my subscription so it doesn't automatically renew?

@Sebastian-Biel Hello Sebastian, As @SP. you have already indicated, you can cancel your subscription by sending an email to: infoservice@magix.net. You can find the Legal information by starting MMM 2025 and clicking on Store at the top right.

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@johnebaker @bjtap @Betovalle @me_again @Can-Dive @Bol @Gid @Marc-Goder It appears to be a setting within the website's forums. Go to the blue gear wheel on the main page for video and open it. Proceed to click on the following icons as I haven't

Movie Studio

15 answers, most recent on 7/20/2025

RE: Playback Stutter MEP 2016 Plus

@CarpentersMate Hi Mike. Using the same file or same portion of the same file a few times never seems to work for me. Better to have two identical files with different names seems to work for me much better. Whether this has something to do with how

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,

SOUND FORGE

11 answers, most recent on 1/21/2026

RE: Licenses for songs used from Sound Forge

@John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these