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I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Good morning. I still have no website, although I can see files sitting on the OVH server. I'm trying to upload a screenshot but all I get is an error message at the moment. Have tried a png and a jpg version but both giving error message. What am I

Movie Studio

69 answers, most recent on 8/10/2025

Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Thanks, SP and I hear you. But my worry here is that if I edit it a WAV and need to save it to a 192 kbps MP3, that SF18 is doing something screwy with it that isn't happening in (for instance) SF14. It was displaying other really strange behaviour,

Movie Studio

3 answers, most recent on 12/5/2025

RE: Video Deluxe 2026 Keeps Hanging

@Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik What do you understand by "MediaInfo analysis"? As explained in my first reply to you, please read and follow this tutorial (you'll see the words "This tutorial" are in blue so are a clickable link!) Once you have the data, simply copy

Video Pro X

10 answers, most recent on 12/5/2025

Video Pro X 11 Crashes Every 5 Minutes

Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@Betovalle Hi . . . . From the 1s keyframe, the user presses “go to previous keyframe” → "the program jumps back to 0s", which is "part of the discarded interval" . . . . This behaviour has been present in MEP/MMS/VDL and VPX, for 15+ yrs, ie least

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@Betovalle Hi . . . . I don't remember exactly, but I think that in version 17 they fixed a bug where at some point, in relation to version 16 . . . . The times you see with reference to the image below, for VPX 16, are: = the timeline cursor

Movie Studio

2 answers, most recent on 11/19/2025

RE: Unable to Install Magix Video Premium 2026 on Windows 11

@Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the

ACID

3 answers, most recent on 11/17/2025

How to turn off LOOPING & Beat mapping in ACID PRO's Explorer

I'm using ACID PRO: 11.0.2 (Build 21) 64 bit.I am desperately looking for a way to either turn off loop playback and / or Beat matching and / or stretching of audio sample playback in the Explorer.Like every other ACID PRO user, I am simply trying

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge

Off topic

163 answers, most recent 14 minutes ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Off topic

163 answers, most recent 14 minutes ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

Other products

6 answers, most recent on 11/11/2025

I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after

Off topic

163 answers, most recent 14 minutes ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@DarkWestern I must admit I had to read John's square brackets comment a couple of times to understand what he was getting at. The process that he described will delete any object in the movie between the Play marker and the ]. That includes the

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Yes, I rendered from Reaper. And it was the first time I was rendering with live effects on the tracks. So here's the full audio journey: 1) recorded voice artist using Reaper; exported as 44 kHz, 16 bit, mono WAV (have been doing this for maybe 15

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

Thanks @SP. that installer link worked fine. I did check the directory you mentioned, but all that is in that directory is 2026 premium (and now the one I installed with your link). It may or may not be worth mentioning when checking "My Products",

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher @johnebaker Hi Tim, Glad to see that you got it working. Nice site. In my case, I got it working today, finally, with www under the root. The home/username/www did not work. I managed to create a subdomain and uploaded directly to

ACID

11 answers, most recent on 12/30/2025

[Closed] DLM manager fails to load on installation, so no built in plugins

I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set