• Other products

  5 answers, most recent on 9/30/2025

  RE: [Solved] Independence Pro 3.5
  Still didn’t work with those both removed. It’s strange that only the HP pc was affected by this issue not the dell nor the Lenovo PC. To me that suggests as others have said there is a secret setting in HP software control centre. It seems to
• Audio Cleaning Lab

  2 answers, most recent on 10/2/2025

  RE: [Solved] ACL 2005 won't recgnise the CD drive on my Windows 10 PC
  @Dave-King2273 The updated burning routines are still available here: Windows 8: https://my.hidrive.com/lnk/ZAAKGiEG Windows 10: https://my.hidrive.com/lnk/jHAqmebc
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Unfortunately this issue is still not fixed as of 12:12am Eastern Standard Time. US. Still the same issue with Loops Unlimited not working.
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie I suggest you check if the C++ 2013 Redistributables are still installed on your system. This would explain why the install of Acid still fails.
• Movie Studio

  11 answers, most recent on 5/2/2026

  [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hello to all my old friends! Hope all is well ... I'm going on 78, and still using MEP 2016 Plus (for now). Fer the life of me still haven't been able to successfully copy media from one project into a NEW fresh project. Currently have a glitch that
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Movie Studio

  One answer, on 1/13/2026

  [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  Windows 11 - 32 GB Ram - Intel Ultra 9 Core 2.50 Ghz Screen Capture cannot connect to audio device. I clicked on "Recording Level" and been taken to the system sound menu, selected "stereo mix" as default device" (no other options available.)
• Movie Studio

  20 answers, most recent on 4/18/2026

  RE: Playback Always Beginning From Start
  This bug still exists in MAGIX Video Pro X16.
• Samplitude

  4 answers, most recent on 12/27/2024

  RE: [Solved] deactivate midi through
  @pino_g And if you remove it as the output? Does it still receive MIDI from Music Maker?
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when
• ACID

  2 answers, most recent on 9/1/2025

  RE: [Solved] Zukunft von Acid
  Thanks for your reply. Meanwhile I have found some threads that deal with the same subject and it seems to be the case that Acid is dead. The good news are that Acid Music Studio deals very well with modern vsti such as Izotope Ozone 11 and RX.
• Off topic

  161 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Leslie-Howarth The servers went down over the weekend. There are still problems.
• Video Pro X

  3 answers, most recent on 1/13/2025

  RE: [Solved] Bringing a clip to a halt
  @Johan_Hackman Johan, assuming VPX is the same as Movie Studio here, position the Playback marker on the frame you want frozen, then right-click on the video and choose "Insert still image at the playback marker". To change the still's length/time,
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: [Solved] Playback Stutter MEP 2016 Plus
  Hi Mike. A one hour forty five minute scene is not an interview, it's a documentary 🤣. Glad you got it sorted whichever way it was done. One clip that long could be the reason. There is a reason digital video recorders still record in blocks of
• Video Pro X

  2 answers, most recent on 12/27/2025

  [Solved] Can not install additional components - extra content.
  Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best
• Music Maker

  4 answers, most recent on 2/10/2025

  [Solved] coming up with errors
  have a problem trying to install comes up with errors [wix_dir_common_documents} doesnt go any further any help would be good even tried downloading and turning of firewall still not working
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @robertNC They still have their original programs left (Music Maker, Video Deluxe/Photostory/Video Pro X).
• Movie Studio

  2 answers, most recent on 1/11/2026

  RE: Reactivation problems
  I have already done that and still get the same message
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  It's 11 days later and the issue is still there. Great work magix. You got your money instantly...
• Music Maker

  12 answers, most recent on 1/30/2025

  RE: [Solved] MIDI EDITOR - MMM 2025 PREMIUM
  @Mikhail-Kazakov6514 It's possible the ASIO driver crashed and Music Maker switched over to the Wave or Direct Sound driver. Please open the Audio/MIDI tab in the program settings and check if the Music Maker ASIO driver is still selected.
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  I can open the same videofile in VLC player and everyting seems to be OK. Whoops! Missed that. Doesn't VLC use it's own built in codecs? Still, stopping the Magix AVI Import may still be worth 10 seconds or so. AndyW
• Movie Studio

  2 answers, most recent on 4/30/2025

  [Solved] stereo view - unwanted
  Using Magix Movie Studio 2023 Suite. Suddenly my preview window is showing a dual stereo view, like two videos set side by side. Maybe I accidentally hit a button, but pressing the "undo" arrow does not revert it. Starting a new project still shows
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  After reloading it, it still won't run