• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  That's a good one, Ray. I was looking for more of an atomization of the image with no jagged edges- similar to people disappearing in a Star Trek transporter. Don't worry about it. The video's done and I used another effect that's different but
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi There is an alternate method of achieving images stabilisation without separating the movie in to individual frames or using a 3rd party stabilisation effect. The method here was developed by another forum member, @K-Wood back in 2022 and
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Williams-Michael @Ryan-Sch @Cristopher-Dolores @SP. @johnebaker Hi All I have started contacting Magix employees to bring this issue to their attention and pass onto the relevant department. As Moderator I have had no response from support for the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I had high hopes as well, no response for support tickets in months! I cannot register ANY of my older software versions of Sound Forge ACL 1-&-3. I HAD to purchase ACL4 and it to has problems so; should I purchase ANY other Software from
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I too have been chatting with the Bot followed by an email which appears to be from a real person. The resets they gave you do not work. John EB The last email from Magix had no signature however I got the feeling it may
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Photostory

  20 answers, most recent on 2/28/2026

  Photostory 2026, "RC String 8875 not found"
  Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hello, @SP. thanks for your suggestion but it didn't work, still the same issue. To make it clear: the crash happens when trying to authorise, there's something with the magix autorotation tool that can't get through. I cnat even get to the SF11
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  Thank you for responding. I did the standard Window restart again, and then attempted one more time. It populated in the Magix Movie Studio this time. Again, thank you for reaching out. I used to do video creation back in the 90s and early 2000s,
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  It seems to be working now. I was able to change from Primary Sound Driver to Speaker on the audio playback tab in Program Settings>Audio/Midi after it had defaulted to Direct sound. Once that was selected it allowed me to select Music Maker Asio
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Hi thanks for responding. It's on Windows 11 running gigabyte control center. I just started using a new PC with GCC for the Geoforce graphics, the app was working fine but when the controller prompted for a update and the app would no longer load.
• SOUND FORGE

  2 answers, most recent on 9/1/2025

  Software is glitching.
  I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).
• Movie Studio

  4 answers, most recent on 12/14/2025

  Magix Hub
  Hello. I have MAGIX Video Deluxe 2026 Premium (v 25.0.1.248 UDP3). I have an issue with entering to the Magix Hub. After clicking on the "Magix Hub" button, an animation with dots shows, and nothing more happened. I waited for about 10 minutes with
• Video Pro X

  5 answers, most recent on 9/3/2025

  Bugs still in Video Pro X17
  I was so hoping that the two major bugs (at least for me) in Video Pro X would be fixed in Version 17, but they have not been fixed. 1. When recording video it will not hold it's settings from the last time I recorded. Thus I set it to what I want,
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . a shuffle on the timeline between the MP4's is not working . . . . Did you try the method I mentioned in the last 2 paragraphs of my response to Gid above? John EB
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
• Movie Studio

  2 answers, most recent on 6/26/2025

  APPLICATION
  Hello, I am Eshtem Graci, I bought your program MAGIX Movie Edit Pro Plus Your order number is: Removed by Moderator.And P3-Removed by Moderator. I can't work in the program because it asks for an activation code. how to do it. Thank you
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak See this topic regarding Smart Copy and how finicky it is. John EB   Hi John, Yes, but I really don’t understand why it would say there are effects active when they’re not?
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, An addition to my previous answer. I installed MS2024 on my working computer for you. The latest MS2024 version was installed immediately and your MTS file with audio could be played. Best regards,Rob
• Movie Studio

  6 answers, most recent on 12/9/2025

  RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Go back to driver version: GeForce Game Ready Driver 581.80 https://www.nvidia.com/en-us/drivers/details/257497/ The current NVIDIA driver is not compatible with Magix video editing software. I can confirm though that this was the issue (and only
• Movie Studio

  One answer, on 10/5/2025

  RE: After clipping scenes from video and exporting scenes are not removed
  @Allen4444 Welcome to the Magix user to user forums. Assuming you are working in Timeline mode, please tell us, step by step, the procedure you follow to delete the scenes you do not want. It sounds rather as if you are highlighting the scenes but
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @Bol @emmrecs @Marc-Goder @kPeiffer Hi, Further to my previous, whilst double-clicking on an MVP file now works from Windows Explorer, trying to open VPX17 with the MVP file from my database does not work. For those interested, here is