• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  This product does not save text Hi @buddy-w, I am not sure what you want to do but you can create Markers and/or Regions with text names. A Regions list, names and timeline locations (Name-Start-End-Length) can be copied to the clipboard as text.
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  It's not on the welcome screen. I don't see it in my account either
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi Peter, The problem is that you are using Takes. Takes are mini project files, not objects. The various import modes work for audio, video and image objects, not takes, with the exception of Automatic, which will put your take at the
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi Have you raised a support ticket or sent an email to infoservice@magix.net? Yes. Of course. A few days (week?) ago..... but still no answer. Did you try dragging a LUT onto a video clip in MEP 2021? It does have Movie Looks so may support the
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, Actually, I have 3 monitors. I will give it a go. However, I fail to see how two versions of the program can go from working to not working almost overnight. They worked fine with all 3 monitors working. John CB
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  @Vadim-Gussarov Вы пробовали перезагрузить компьютер? Выберите «Перезагрузить», а не «Завершение работы».   Have you tried to restart the computer? Please select the Restart option and not the Shut down option.
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert @Tom_Sp Hi Tom Can you look into users issue please as there is obvious evidence of said payment and invoice. I know this will not be dealt with till next week due to the holidays. Happy Easter 🥚 Stephen Forum Moderator
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Only if you are prepared to pause playback (from whatever medium you are using) and then restart it. The program is not designed to work like a "slideshow" but rather, like a video, i.e., continuous playback. HTH JeffForum Moderator
• Music Maker

  4 answers, most recent on 10/1/2025

  RE: Missing download-links after upgrade paid purchase.
  I have done that several times but only my previous purchases are listed. All the relevant info was provided when contacting support so I am not sure what is going on.
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  "Windows Resource Protection did not find any integrity violations." Still same issue after following these commands. I also updated my windows to see if that would change anything (It didnot). I used to have 2022 premium model that I have recently
• Other products

  2 answers, most recent on 6/9/2026

  MP3 Deluxe 19
  I just bought MP3 Deluxe 19 and I am trying to edit some music with it. It does not launch the Music Editor when I tell it to edit track with it. It just spins like it is opening then nothing. According to the site the software is suppose to come
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @GRB Like I wrote, some instruments are missing, not all. I think there were 47 in X8 and there are 37 in version 2025.
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi. The last version of QuickTime for Windows still works on the latest version of Windows. I have it installed with no problems. Whether Magix will take advantage of that for your videos or not I don't know. You can only try. It's
• SOUND FORGE

  10 answers, most recent Yesterday

  RE: Is this the end of Sound Forge?
  If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
• SOUND FORGE

  One answer, on 3/15/2026

  Unable to reregister Sound Forge Pro 10.0
  I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  It appears that the downloaded AI videos are causing a problem. Disc did not burn at all, was aborted.
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  to be honest. I can turn off one drive and I will NOT be disappointed. It also said the article cannot be reached. Once i shut it off. do i need to re install anything?  
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which
• Other products

  One answer, on 11/7/2025

  [Closed] My Xara 3D Maker 7 has stopped working and i cannot download it as the
  My Xara 3D Maker 7 has stopped working and i cannot download it as the page is not working
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Hmm, interesting that it shows WASAPI. If you click on Soundcard Settings button in the recording settings the program in my case only offers WDM and MME, not WASAPI. This could be a problem, but maybe it's not. If you have the Windows(!)
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.