Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@browj2 Hi John, Seeing this thread again has reminded me I intended to post an update on my similar trials with Adobe Audition. After much reading (in the Audition forum and elsewhere) I eventually came across what, unlikely as it might seem, has

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

@webfrit Welcome to the Magix users forums. Because Magix GMBH is currently undergoing a major company restructuring I suspect responses to support requests are taking rather longer than usual at the moment so the answer to your question of how long

Movie Studio

One answer, on 7/17/2025

RE: Problem with movie views

@k9vet Hi Possible causes, are a corrupt program ini file or a corrupt project file try the following: A program reset File, Settings, Reset program settings to default and restart the program, note: this will reset any custom settings eg folder

Photostory

One answer, on 5/9/2026

RE: Program hang

@James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

@Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both

Movie Studio

4 answers, most recent on 3/16/2026

Updating / Upgrading present and future concerns

Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood I did notice that in the the VST/ReWire section of System Preferences that the Plug In Buffer preset box was blank, and there is an option to select Default (Best peformance), so was wondering whether this might be part of the

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@ImTerribleAtThis Hi . . . . Magix Video Deluxe 2026 compatible with third party LUTs . . . . Yes with 2 provisos, the LUTs must be a 3D* LUTs and with a .cube file extension. * Nothing to do with 3D/Stereo, this refers to the number of dimensions

Music Maker

2 answers, most recent on 8/21/2025

RE: Music Recording Zero - totally screwed

@Eleyan I think we can all very much sympathise with your rant, but.. We really need a lot more details from you about what is happening, or not! Because we cannot see your computer this really is essential, even if somewhat tedious to do. First,

Video Pro X

4 answers, most recent on 8/15/2025

RE: Reset programme settings to default. How to reinstall after restart.

Thanks to you both. For clarity to the first answer @CubeAce I reset the programme to the default setting and backed up my current settings to Windows, Users, roaming, Magix etc. The settings are stored within the "Cache" settings of Magix Pro X 16.

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hi @Pete-Lowland, I'm an ex-Pinnacle Studio user as well. Using MMS2024 (before they changed the name back to "VDL") I confirm your findings. It doesn't look like you can trim a Take. I also have VPX16. VPX is a lot more like Pinnacle in that it has

Movie Studio

3 answers, most recent on 7/24/2025

RE: can't register new computer

@Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said. There is also a VOUCHER-CODE, starting with 63L. There is a multi-national

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi Have you been a previous user of with Vegas Movie Studio, Vegas or another video editor that allows drag and drop 'shuffle'? Magix Movie Studio/Video Deluxe does not feature drag n drop shuffle you need to use a different technique: To

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Here is a response from the Samplitude team: Dear Community, We understand that the recent changes to Samplitude and Sequoia are a very emotional topic. Your commitment shows us how important these tools are to you, and that motivates us greatly.

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

@SP. Hi There SP., thank you for your precious (as always) search and info. Those details in the release notes confirm what we were fearing... Samplitude has been stripped down as a lot of things have been cut off following the company change, many

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

As indicated by Marc, the solutions given by @kPeiffer here, seem to work, but I haven't yet tried any of them. For VPX17, here is what the changes to the registry are as per the proposed reg file: Windows Registry Editor Version

Music Maker

13 answers, most recent on 10/21/2025

2024 2025 2026 none of them work and support are ignoring my tickets

I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Update to previous post. I sent a request to technical support and received the following automated response: Dear Customer, I am an AI support agent for MAGIX, and I am responding to your inquiry based on our knowledge base. The issue you are

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when

ACID

2 answers, most recent on 7/22/2025

RE: MIDI Controller Mapping - LaunchControl XL

Anyone know of any tips for mapping LaunchControl XL knobs, Faders and buttons in ACID Pro 11?Specifically is there a MIDI learn functionality. I want to map the controls to some Plugin controls and or the ACID user interface. Mate simple to set up