• SOUND FORGE

  2 answers, most recent on 10/30/2025

  RE: [Solved] Temp File Location
  You can select a desired location in at the bottom of the "Options> Preferences> General" menu.I think the default is C:\Users\--user name--\AppData\Local\MAGIX\SOUND FORGE Pro\18 ... which IMO is an odd location for recorded files (and
• Music Maker

  2 answers, most recent on 6/3/2026

  RE: Loops Unlimited Not Syncing to Music Maker
  @BlackBird91 C:\Program Files\ is a special protected folder on Windows with limited writing access. User data is usually stored under C:\Users\*YourWindowsUsername*\Documents\ and user settings are usually stored under
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17
  Welcome to the Magix Sound Forge users community @lovejazz. Try "Always proxy compressed formats" in the 'Options> Preferences> General' menu.
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  @Survey123Jedi As an end user, I thought it was for our feedback to you Please remember these are user to user forums , not a contact for any Magix staff and we are all fellow-users, not Magix employees. JeffForum Moderator
• SOUND FORGE

  2 answers, most recent on 12/24/2025

  RE: [Solved] SF10 Activation
  Activating the Sony versions of Sound Forge, Vegas, Acid, ect, has changed recently. See this thread:https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ btw, seasons greetings and welcome to
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Steven. It's a user to user forum with little to no input from company staff members. Even the mods here are users, not employees. I personally would be very wary of anyone taking control of any personal device which is effectively
• Movie Studio

  3 answers, most recent on 6/24/2025

  RE: [Solved] Audio noise
  @Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having
• Other products

  One answer, on 10/20/2024

  RE: [Solved] Please expand your products for wider use!
  @Ivo-Andreev Hi This is a user to user forum provided by Magix for users of their software to help each other, so it is unlikely that your comment will be seen here. This topic will be closed. John EBForum Moderator
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Gary-Parrent These are user to user forums, not a contact for any Magix staff so it is not us who won't take [your] payment, sorry! JeffForum Moderator
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @CARPINETI-ALESSANDRO These are User to User forums so confidential, personal information should never be posted here. Hence I have edited your post quite extensively. JeffForum Moderator
• Other products

  One answer, on 11/17/2025

  RE: [Solved] Unable to install Independence library on PC (parallels) or Mac
  UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB You have chosen Movie Studio as your software. Exactly which version and edition do you have? JeffForum Moderator EDIT, to add: these are user to user forums so there are no customer support staff present here.
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Solved] Crash Log does not open
  @Can-Dive, @browj2 Hi, It is absolutely correct that when you click on Display crash log the log file is not opened. As far as I know this button has not worked for a long time. You can get around this by not clicking on Send crash log... but going
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hello @AAProds , is your Magix Video Deluxe 2026 up to date? If so, you might be experiencing problems with NVENC H264 (AVCHD). Exporting should be smooth with NVENC H265 (HEVC). The number of affected users is small. It seems only a small number of
• Movie Studio

  One answer, on 11/24/2025

  RE: Activation Code Error When Rendering Video
  @hexinema Welcome to the Magix user to user forums. Exactly which Magix product and version do you own? JeffForum Moderator
• Movie Studio

  2 answers, most recent on 4/22/2026

  RE: Video Deluxe | screen gets stuck to where I can't reposition it.
  @Survey123Jedi In addition to the advice given by @browj2, please remember these are user to user forums, not a contact for any Magix staff, so your request is extremely unlikely to be seen by anyone who might be able to incorporate this change into
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomasQuote where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators sorry
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava These are user to user forums so not any contact for Magix Support, sorry. You need to email infoservice@magix.net with your query. But your included screenshot shows you purchased Loops Unlimited in April 2025 so I would expect
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hello welcome This is a public user to user forum, you are in the wrong forum as your query relates to Vegas software. Please scroll to the bottom of the page and click Vegas link. Stephen Forum Moderator