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  • Movie Studio
    9 answers, most recent on 10/24/2025
    RE: Movie Sudio 2025 developed a strange behaviour
    @me_again Hi Andy . . . . GoPro MOVs . . . . Cineform . . . What does a MediaInfo analysis give on one of these files? GoPros do not encode in the Cineform encoding format, have the videos been through a video converter? What change recently
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    does anyone know if conversion from 44 kHz, 16 bit, mono WAV to 192 kbps MP3 should cause a problem? Hi @Paul-Fegan, what version of SF are you using?The later versions of Sound Forge has a (hidden) option to use the legacy MP3 encoder or the
  • Movie Studio
    6 answers, most recent on 9/12/2025
    RE: Replacing music - Video deluxe 2026 Premium
    @DORIAN-DARIA Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and provide more information
  • ACID
    3 answers, most recent on 8/5/2025
    RE: Are included Libraries Commercial Royalty Free?
    @Antony-Donlan I'm pretty sure it's stated in the EULA. Please look there. My guess is, that Audio Studio doesn't allow commercial usage but Acid Pro will probably allow commercial usage of the included loops. I don't want to have legal issues and
  • Music Maker
    2 answers, most recent on 9/6/2025
    RE: Why does music maker suck so much????
    @Dementatr0n2099 Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
  • Video Pro X
    9 answers, most recent on 6/26/2025
    RE: Difficulty Downloading Content Pack- Video Pro X17
    Thanks for coming alongside, CubeAce. You're a breatyour system. I've already loaded that and all the tick boxes are empty. Here's what I'm seeing under Extra Effects. There's the download icon for proDAD Hide V2 (which has already been downloaded
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @GeeGee, @CubeAce, @AAProds Hi To clarify, the Windows 10/11 requirements saga. Windows 11, can now be installed on older motherboard/CPU combinations which do not have or support the Trusted Platform Module (TPM), which was a requirement when
  • Movie Edit Now
    One answer, on 2/28/2026
    RE: Activation of HVEC-Codec Feature
    @Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering
  • Video Pro X
    17 answers, most recent on 6/13/2025
    RE: VPX 17 - project folder - transferring clip from list to timeline
    @browj2 Thanks for your feedback. It looks like the "PTF one second bug" has been fixed. They just need to fix the "Send to Timeline" arrow button and it should be good to go.😀 I noticed the Ratings field, but like you, I'm not sure how it gets
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
  • Movie Studio
    36 answers, most recent on 7/14/2025
    RE: Video Deluxe 2026 website
    @Reyfox This issue has been brought up in the past a number of times. See @AAProds comments in this post; https://www.magix.info/us/forum/provideo-coalition-article-on-magix-acquistion--1346371/#ca1976130 In this same post I asked the Moderators,
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    All, I've uploaded a folder to Google Drive containing two files showing the issue. It's not really noticeable on my 60Hz monitor but on my TV (2019 LG LED, 200Hz refresh rate) the jerkiness problem is obvious. Another thing I've noticed: when I
  • Off topic
    162 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
  • Off topic
    162 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
  • Movie Studio
    5 answers, most recent on 7/4/2025
    MXMPEG2 Error 0110: no media decoder found
    I am using Movie Studio 2023 Platinum and upgaded my PC to Windows 11. I did not have this issue on Windows 10, but I could have found a resolution and forgot. Today I tried to edit a MPG and it said I needed Quicktime. I loaded Quicktme and now get
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, If you don't already know there's a new driver issued by Nvidia:- GeForce Game Ready Driver - WHQL Driver Version: 591.86 - Release Date: 2026 January 27 Comments appear to be that there's no difference or improvement with this driver
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
  • Movie Studio
    44 answers, most recent on 9/12/2025
    RE: some objects cannot be moved on the timeline. Others can...
    @Alfns I've just tried a similar action here and have no problems with dragging an object back over a previous object. MEP 2014 was a long time ago but I don't recall any issue with that version either in this regard. So, it seems to be peculiar to
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi . . . . when I try to edit iPhone video, sometimes the video is missing tens of minutes of the end, something about frame rate fluctuations . . . The issue here is that the iPhone and many other mobile devices record Variable Frame Rate
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    Hi again Paul, which MP3 encoder are you using in SFP-18? The 'new' default encoder or the legacy encoder which must be enabled in the (hidden) 'internal' menu to access it.I will try encoding @192kps/44.1k with both the SFP-18 encoders to check for
  • Movie Studio
    13 answers, most recent on 9/8/2025
    RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
    @Apollo89x Hi . . . . importing regular Mp4 footage | Colour-Grading it | And then exporting it (as MP4) . . . . Do note MP4 is not a video format, it is a file format that can contain many different video encoded and audio encoded formats, it is
  • SOUND FORGE
    3 answers, most recent on 1/20/2026
    RE: My Audiostudio16 all of a sudden failed to record.
    Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
  • Movie Studio
    10 answers, most recent on 11/9/2025
    RE: program crash trying to extract audio to txt file for use as sub title
    John,   You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
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