• Music Maker

  2 answers, most recent on 8/21/2025

  RE: Music Recording Zero - totally screwed
  @Eleyan I think we can all very much sympathise with your rant, but.. We really need a lot more details from you about what is happening, or not!  Because we cannot see your computer this really is essential, even if somewhat tedious to do. First,
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron So, I am able to create a Licence Document with the Game Dev who brought the Track I made using MMM ? As @SP. advised, the only way you can check whether this is possible is to contact infoservice@magix.net and ask for a definitive answer.
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, Or maybe the 'feature' was just dropped and not a bug but a planned cut I'll go with Occam's razor - simply whoever programmed the thing didn't understand these things and no one who did was left. All that happens is that mono sends
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  I have tested to play many different videos in the player, same problem. Scart is in out mode, and all 3 color cables are firmly connected. This is what i see then in the software, and there is constant beep sound also at the same time when the vhs
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @CubeAce Anyone can get the extended non commercial support. Ray, only if you jump thru one of three MS hoops: back up your PC to onedrive (500GB of data, I don't think so), install MS programs on your PC eg Bing, Edge or pay up, all of which is
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hej Min anbefaling er at arbejde med alle dine filer i en lokal mappe(r), som er placeret i din Dokumenter-mappe, dvs. dem, der er oprettet af Video deluxe (VDL). VDL er et ikke-destruktivt editorprogram og foretager ingen ændringer
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol Rob, recoding of, especially, old SD footage simply for easier access is not desirable. And unless you delete the source file, your video storage requirements will increase dramatically if you do make snippets of your source file/s. Secondly,
• Movie Studio

  No answers, created on 7/28/2025

  Export Error
  I have movie studio 2023. It's been working fine and suddenly from yesterday when I export a movie I get an error box saying"Export was canceled due to an error. Error code:"There is no code.These are short videos I'm trying to export, up to a few
• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson I hope you have an installation CD-ROM to reinstall the software. I'm pretty sure that it's no longer possible to download such old software from your Magix customer account. Make a backup of all your projects and everything you
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey That seems a bit odd. I thought ACID 9 supported VST3 plugins, and WaveShell 16 is only available as a VST3 - 64 bit plugin I understand (this loads all the Waves plugins in v16). I only have WaveShell1-VST3 16.0_x64.vst3 in the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Hi all, The small 2 minutes project I used to get a feel of what Magix can do with AI used STT and TTS "Maarten" (a Microsoft voice) and used <1200 characters, thus that cannot be the problem. To me it seems that VDL includes the TTS
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Music Maker

  6 answers, most recent on 6/29/2025

  No sound on VST instruments
  I am using Music Maker 2024. Upon opening a VST instrument I am unable to click a note on the keyboard and hear the instrument. Likewise, although it registers that a note is being played on the keyboard no sound is generated. I have checked in
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well
• Video Pro X

  7 answers, most recent Yesterday

  Any way to get a refund?
  I bought VPX17 "ultimate" and installed it on two devices. After many hours none of the extra "ultimate" add-on work. I even bought a second VPX17 and cleaned my system completely of all old Magix related programs, directories etc (including
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @emmrecs I agree with the experts Jeff, I have to as it's all gobbledygook to me. Snapdragon? I never even understood the Pentium 75 I started out with many moons ago. On very rare occasions when I've had a problem AVI, closing the Magix AVI Import