• Movie Studio

  One answer, on 2/12/2026

  Can anyone recommend a decent Video Editing Software
  Can anyone recommend a decent Video Editing Software, Need to move audio or video half a frame, almost like free hand or they do not line up.   are there any decent editing software where this can be done,
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Hi . . . . Forum is a pain in the neck. It's not uploading screenshot. . . . Magix are aware of the forum issue with uploading images and video and are working on it. John EBForum Moderator
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI The image (?) you posted above is not appearing, can you try posting the image again. John EB hopefully this one uploads okay
• Movie Studio

  One answer, on 2/27/2026

  [Closed] MPEG4 codec
  I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @johnebaker Hi Tom Do you have any updates for the users why support is causing said issues and closing tickets prematurely? The a.i bots are definitely not functioning properly or communicating with Magix staff? Stephen Forum Moderator
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Something to try: when you've received the initial automated email, but, after a few days (a maximum of about 3 or 4) nothing further, reply to it (ensuring the needed ticket number is clearly shown) and request an update. JeffForum
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol Rob, recoding of, especially, old SD footage simply for easier access is not desirable. And unless you delete the source file, your video storage requirements will increase dramatically if you do make snippets of your source file/s. Secondly,
• SOUND FORGE

  One answer, on 4/10/2026

  RE: Serial
  @loyd-d I don't understand your request. Is English your native language? If not, simply write in your native language and I will use a translator. Besides that, serial numbers for Magix products are listed in your order confirmation e-mail or, in
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @johnebaker Smart copy/render did not occur. John, the very top of the box says "Smart Copy successful." There was no "smart... " in the mixdown caption.
• ACID

  One answer, on 2/4/2026

  RE: Magix acid pro
  @yassineouhia Hello welcome This is a user forum and not Magix personnel. I have removed your email as it was available for public view. Please contact Magix at infoservice@magix.net for further enquiries. Stephen Forum Moderator
• Movie Studio

  6 answers, most recent on 7/3/2025

  RE: Video Deluxe 2026 initial testing bugs (?)
  Hi, without considering plugins, that is, just natively, have you found anything that does not exist or has been improved in VDL 2026 compared to previous versions? (This is because I downloaded VPX 17 on another machine that is much faster than my
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol Sadly a 4TB drive lasts me less than a year now, and that's just photos, not including a backup drive. Ray.
• ACID

  6 answers, most recent on 8/8/2025

  RE: Error Saving
  Thanks Jeff, unfortunately, that's not it. I have all that turned off. I'm going to ask for tech support from MAGIX - appreciate thr try, though
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava These are user to user forums so not any contact for Magix Support, sorry. You need to email infoservice@magix.net with your query. But your included screenshot shows you purchased Loops Unlimited in April 2025 so I would expect
• Music Maker

  One answer, on 10/15/2025

  loops unlimited subscription
  When purchasing the subscription i did not realize i needed the music maker software to use it and i would like to cancel my subscription. i however cannot find how to do this.
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger We need you to provide the MediaInfo data requested, please! Your computer specification is very helpful but I have edited it to remove certain confidential data. I also have to say that I would personally consider it rather
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  Hi, for your next Music Maker 2026 update you need to fix "Quantization settings..." window not appearing. Tried MM 2026 on 2 computers with Windows 11. After clicking nothing happens. I have Music Make 2016 Live on the same computer and
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox Hi Tony . . . .  you have to click on the 3 "...." . . . . I do not see 3 dots! Checked in Firefox, Opera, Edge and Chrome I see this: John EB