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For some odd reason the Mastering Suite has disappeared from my program (Movie Studio 2024 Suite). I used it as early as last week, but now it's gone - there are no options or presets available. I can still edit the audio file externally (which

Movie Studio

15 answers, most recent on 5/13/2025

RE: Very high RAM usage even with a few slides

@Willy-Pesnec As I first reported, the amount of images showing in the import section does increase ram use but I had over 2,000 images of which half were at least 46MBs each and my physical ram usage did not go above 8.6GBs but the commit charge

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

@BrenyC Hi Brendan From the small ini file size I suspect that the Extra Content data is missing - 15 KB is the size I see when the extra content data is missing. The file size, in my case, increases to 113 KB with all the information for the Extra

Movie Studio

8 answers, most recent on 2/19/2025

RE: Burning Disk

John thank you for the help. Here are screenshots of what I get when I use Image Recorder, 1st SS is of the BDMV folder it makes and the 2nd SS is what's in it. It never ask to make an ISO or actually makes an ISO in the folder I tell it.

Other products

5 answers, most recent on 1/5/2025

RE: Independence Pro 3.3

@Astraios The version number in the splash screen might not be correct. It's the one at bottom of the Preferences Tab. If I'm correct then version 3.6 is only available if you have Samplitude. You can download it under the Help menu and then click

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday

Video Pro X

9 answers, most recent on 6/26/2025

RE: Difficulty Downloading Content Pack- Video Pro X17

Wow, John, you are da man! Thank you for that! Boy was that buried! It was in there the whole time. You'd have thought Magix would've given some direction on that. Annoyed that I had to waste so much time but REALLY grateful that you and CubeAce

Other products

One answer, on 2/14/2025

licenses for independence after hardware change

I have an old Mac Pro with Independence on it. After a bad crash the hardware has changed and now all my independence library is returned to demo. I have all the serial numbers in my account but I do not know how to reissue these. When I click

ACID

5 answers, most recent on 5/1/2025

RE: I can not set velocity on the MIDI editor

@Clumsy Click on the SUPPORT link at the top menu if this page, select your product, on the next page scroll down until the bottom and click on Contact Support and create an email ticket. I don't have Acid 11 so I cannot test this problem. The

SOUND FORGE

4 answers, most recent on 8/4/2025

Record Keyboard Shortcut

Hello, I want to assign various functions in Sound Forge 10 (Windows) to the function keys on the keyboard. It's rather easy to do and I have many functions already assigned. Ctrl+R opens the Record Dialog box, however I cannot seem to find the

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

Hello @Can-Dive, You're welcome. For your information. All Magix Moderators are volunteers, who enjoy helping other people with their problems in their own free time, where possible. Have you ever read the community rules? If not, please see the

Samplitude

2 answers, most recent on 3/18/2025

Latency in VST playback on Samplitude Pro x8

Hi everyone, Hope someone can help. I'm totally new to using this kind of software (having previously only used Audacity in the past). I've connected my Clavinova via midi to my laptop through USB. Recording is all working fine... however the

Movie Studio

4 answers, most recent on 6/28/2025

placing clips on timeline by date

Hello to all Video Editors, I use Movie Studio 2025 Suite, I recorded my video clips and .jpg pictures using a drone, gimbal and extra phone camera...for 5 days. Now I want to place them all on a timeline sorted by date AND time - to ease editing.

Movie Edit Now

8 answers, most recent on 3/25/2025

RE: Getting Firewire to work on an old laptop fitted with a FireWire socke

I just want to say thank you to AAProds and johnebaker for trying to help my friend and I to get her 18 DV tapes converted to digital. I am afraid that we failed. Magix Movie Edit Pro 17 Plus was installed again. When the film was started in the

Movie Studio

13 answers, most recent on 12/30/2024

RE: Movie Sutdio 2025 Suite - Display Color vs Video Area

@Henrique-GomesCoe Hi You cannot change the interface colours, however you can set the object background design, temporarily, to a colour to help with positioning and resizing. Right click the video/image object and select Background design, Color -

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

@friendflyer 👍 I mainly use a different editor & I think a lot of the people on here that use Magix don't either use iPhones or they don't experience MOV HEVC, so if you could upload a file to Google Drive for us to try it would be helpful for

Movie Studio

3 answers, most recent on 12/5/2025

RE: Video Deluxe 2026 Keeps Hanging

Thanks. I'm not technically au fait with the first part, but I glean from it that my system may not be man enough in terms of graphics... 😕 My PC was built for audio, to use in my home recording studio, so I didn't opt for a higher spec graphics

Off topic

2 answers, most recent on 2/8/2025

16 / 5,000 Doubts about purchasing

Friends of the Magix Community I am an old user of Sound Forge Audio Studio 10.0, I don't need a more up-to-date program, because I use it as an amateur, just to cut and increase the sound of audio. I intend to purchase an application in the same

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

Hi, thanks Just a restart Video Pro 15 Windows 11 Home Version 24H2 OS Build 26 100 6899 NVIDIA Geoforce RTX 4060 IF Intel Core I5 14600KF Studio driver 581 57 SSD 931.5 GB HDD 1.8 TB RAM 32 GB When I try and load the app it tries to start and seems

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no

Video Pro X

17 answers, most recent on 5/2/2025

RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release

@SP. @Reyfox I agree that both the website and manuals are sadly neglected and badly need attention. It's a fine balancing act running a company, between developing and how fast to grow the amount of employees etc. Volatile customer pool and

Movie Studio

3 answers, most recent on 9/5/2025

RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error

Hi John, once again you, along with others, have managed to get to the bottom of something for me regarding Magix! I do have Intel UHD 770 and Nvidia GeForce RTX 4070. I updated Nvidia as suggested and no change, I then went to Intel's site, got it

Movie Studio

6 answers, most recent on 2/3/2025

RE: Video ending is being clipped on rendering

@Gid @johnebaker @CubeAce All Very Helpful. In all my years of sporadically using the program, I guess I've never run into this. It was fairly exasperating. I'd drag the last element longer, shorter, add another photo after it. Open and close the

Movie Studio

6 answers, most recent on 2/3/2025

RE: Video ending is being clipped on rendering

@FF22 Hi Is thehere a Range set, blue bar, set above the timeline and the Export selected range option in the export settings checked? If so remove the Range by double clicking the blue bar and uncheck the option in the export settings.. John