Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi, I am looking for some help regarding screen capturing/screen recording. I am not all that familiar with screen capturing as I have had very little experience in it, so any help would be much appreciated. To put it simply, I would like to screen

Rescue Your Videotapes!

One answer, on 1/30/2026

RE: USB Videowandler 2 – video jumps back and forth on Windows 11

@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

Hallo Ray, Below are the current settings. There are only two options: the current one or one with "studio quality." with the same frequency So I don't really see how to adjust them. But these settings might still be OK for this version of the

Other products

3 answers, most recent on 11/20/2025

RE: Can't load Independence samples

@SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

I was wrong. I was completely wrong. My apologies to SP and emmrecs, but the problem is now 100% Acid Pro's fault. SP mentioned above, "...Acid hasn't been updated for many years so there are compatibility issues with newer plugins...." and he hit

Music Maker

6 answers, most recent on 8/24/2025

RE: Buffer Crackle

Hi, keep in mind that Music Maker does not handle asio at the same level as programs like Cubase, Ableton or Studio One. It is also true that these software have a much higher cost than Music Maker and therefore you cannot expect the same level of

Movie Studio

4 answers, most recent on 1/12/2026

RE: cannot register

@leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank Hi. Exported frame rates from video editors is often not a limitation of the editor but the codec used for export does not support those frame rates. Some video editors do not use some available codecs that may do as they quite likely

Music Maker

9 answers, most recent on 11/1/2025

RE: Loads but wont run

@THOMAS-LINNERTZ No, thanks. We can see that the software crashes in MSACM32.dll This seems to be a Windows system library for audio compression. Your Windows installation might be damaged. You can try to repair it yourself if you follow these

ACID

One answer, on 5/13/2026

Quantized Timeline Jumping / Live Arrangement Performance

I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the

Movie Studio

5 answers, most recent on 6/13/2025

RE: [Closed] Import MP4 problems

Thanks Ray. I understand why I have been asked for further details, but what I find annoying is that I tried before I paid (on win 11) it worked just as my previous version did, but once paid it will not work, I also note that if I download it again

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got

Video Pro X

12 answers, most recent on 11/16/2025

RE: Mapper

@Verner-Nielsen Hi . . . . VDL still creates new folders in documents when VDL is started. It is wrong that I cannot have photos in documents that have nothing to do with VDL . . . . That is correct, the folder should be called Magix within which

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of

Off topic

160 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at

SOUND FORGE

31 answers, most recent on 4/17/2026

Sound Forge alternatives

I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I

Off topic

160 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,

Movie Studio

5 answers, most recent on 10/22/2025

RE: Video Deluxe Premium 2026 - Program freezes, lags

@Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings,

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Welcome to the Magix user to user forums. The simple answer to your question is: from the three options you list choose the third one. You are wanting to register a Trial code, not a full serial code which will be given to you only after you

Music Maker

2 answers, most recent on 10/7/2025

[Closed] Start The LINUX support already. (Or quit hindering it)

It is about time to devote some of your efforts into support for LINUX users.So far it has been obvious you could not care less. Your moderators even shut down any topics related to us using MAGIX on LINUX. Stating that we are "on our own" and

Movie Studio

2 answers, most recent on 2/14/2026

Audio problem with Magix MEP 2015 plus

I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been