• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt Boris FX staff needs to manually transfer the SF18 license to your Boris FX account. This is still ongoing, because there a many thousands of users. Yes, Boris FX account has some problems. To my knowledge you can't unsubscribe from the
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Reyfox This issue has been brought up in the past a number of times. See @AAProds comments in this post; https://www.magix.info/us/forum/provideo-coalition-article-on-magix-acquistion--1346371/#ca1976130 In this same post I asked the Moderators,
• Movie Studio

  12 answers, most recent on 5/1/2026

  Have downloaded Magix video de luxe 2026
  After having problems with Fortect anti virus my video de luxe 2026 will not open even although it seems to have downloaded properly. I an get an .exe file to download but it stalls. Windows 10 is operating system.
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum   Your
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Deine Warnung ist voll gerechtfertigt. https://www.magix.info/de/forum/vpx-problem-mit-nvidia-studio-treiber-591-44-vom-4-12-25--1350833/
• Other products

  One answer, on 5/6/2026

  registering old sony music studio 10
  i have the old registration for Sony Music Studio 10.0 but i can't use it to open the program. Magix just tells me that registration is in use. Would like to be able to open the program and use it
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy Does this help? John EBForum Moderator
• SOUND FORGE

  4 answers, most recent on 3/16/2026

  RE: Subscription
  @Jimrin With MAGIX abandoning Sound Forge Can you say where you found this information? As far as I am aware, this has not been publicly, or privately, stated anywhere. JeffForum Moderator
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  I just found the old email from Magix Support that says '' You can only work on the old projects with the old version under an old operating system.'' someone is confused in your group! I had ordered Magix 25 because I was told Platinum 16 wouldn't
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  @GregoryP-Lewis Sound Forge Audio Studio? Problems and crashes could also be caused by the Magix Low Latency ASIO driver. This is an old version of the ASIO4ALL driver and not really compatible with newer Windows versions. If you want to uninstall
• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . I was able to cut or split video while playing the video in 2022 MAGIC . . . . Was this originally with Vegas Movie Studio 17 or earlier, which IIRC could split while playing the timeline? If so this product was discontinued
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 It seems that the Magix servers have been experiencing "problems", especially today, March 14th. The forum is now "behaving properly" so it might be worth you trying again to complete your purchase? JeffForum Moderator
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  @magix_dr Hi . . . . I first need to clarify the issue with my licence with the MAGIX technical support department. . . . . Have you raised a support ticket or sent an email to infoservice@magix.net? Did you try dragging a LUT onto a video clip in
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @kPeiffer @johnebaker Hi, Thanks for your help. John EB, there is no RunApplication for macros in Access. @kPeiffer, your cmd code works fine outside of Access, but running it from within Access is done using shell and doesn't work. The workaround
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @WhyB Sound Forge went from Magix to BorisFX at the beginning of April. Maybe check out the demo version of Sound Forge 2026. I assume that BorisFX will start to bugfix a lot of the old annoying bugs introduced over the last couple of versions.
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Like @emmrecs said, the Computer ID can only be generated by old Magix software (which could be unlocked with a P2 serial number). There is an extra offline activation option for this in the window where you need to enter the serial
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  Hi SP. On which webpage does it show that description.Here are the 2 webpages that I have looked
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete