• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Actually the situation with VMS17 is more complicated as how the keyframe position behaves can vary with how you adjust the length of a clip. Dragging the beginning of a clip to trim it gives different keyframe positioning to cutting it. Anyway what
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi Jeff, You are right! It would seem your purchase of MEP 2021 must have been only a comparatively short time before the release of MEP 2022; hence your "free" upgrade. During 1year update service I made a few updates. One of them moved me from
• Video Pro X

  5 answers, most recent on 12/12/2025

  designed title addition
  Hey does anyone have a quick guide creating these types of stuff like the template on the bottom left to spice up my video? I Got magix 2025 movie studio platinum thx in advance for any help rather than my usual T - Titles white letters, I want to
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham You may like to try this little hack I've successfully used for a similar problem using DIVX and MP3 in an MKV container. Split the file using gMKVExtractGUI (a Google search showed this https://www.videohelp.com/software/gMKVExtractGUI).
• Movie Studio

  69 answers, most recent on 8/10/2025

  Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane Hi . . . . it might have auto “corrected” me . . . . Auto correct can be a nuisance, I have to be careful when I send messages in German, can be embarrassing! 😮 . . . . getting a good copy on a DVD+RW (very slow 2x) I should be able to copy
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I have just spent six hours with MS CoPilot uninstalling VPX16, cleaning any trace of VPX16 from my PC including Folders, files, Registry Keys and other things above my pay grade, reinstalling VPX16 without ads popups and other annoying traits I
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Jak, yes, as I said, interesting. To put it more bluntly, MEP2019 is 6 versions old. It may have been a bug then. The latest version doesn't behave like MEP 2019; it doesn't say it will but then doesn't. Contrary to my comment
• Movie Studio

  14 answers, most recent on 11/15/2025

  Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I upgraded to this program the first week of September. after a week, I suddenly started getting this message and cannot use the program anymore, I have uninstalled, re-installed, and get small abort messages when trying to re-install. I would like
• Video Pro X

  11 answers, most recent on 7/12/2025

  RE: exporting seperatly
  Hello @DRORENGEL, Why do you want to export ten 15-second MP4 files separately as MP4 files? It is possible to export them individually as one 15-second MP4 file. Do the following: Highlight your MP4 file (15 seconds) with a blue line. Go to: File
• Video Pro X

  3 answers, most recent on 11/8/2025

  RE: VPX17 Dragging video clip from timeline to Project Temp Folder
  @browj2 Hi john . . . . Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, . . . I can replicate this if dragged from the timeline. IIRC they were originally called Takes (Tak
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, If I read correctly, you are still using MS 2024 version 23.0.1.192. On February 10, 2025, Magix Germany released three patches for: Photostory Deluxe 2024 (23.0.1.205) Video Deluxe 2024 (23.0.1.236) Video Pro x15
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . I don't remember exactly, but I think that in version 17 they fixed a bug where at some point, in relation to version 16 . . . .   The times you see with reference to the image below, for VPX 16, are: = the timeline cursor
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  Also, if there are missing files, you can start CMD as Administrator (type in cmd in the Search box, right mouse click on the Command Prompt and choose Run as Administrator). Once it starts, type in (or copy/paste) sfc /scannow Let it run. If there
• ACID

  No answers, created on 5/12/2026

  Strange V shape cutting into audio tracks - Acid Pro 11
  I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V
• Movie Studio

  4 answers, most recent on 1/15/2026

  Objects in timeline not playing back video but plays back sound
  Movie Studio 2024 Platinum I created a 7 Hour and 30 minute timeline. I was intending to export it in smaller chunks, but I was curious to attempt to export it as a whole. Since the export was taking way too long, I canceled the export. I started to
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  Hi, I had to install my Music Maker on a new PC because the old PC got damaged. I cannot find the email with the activation number. can you please help thank you I have been sending emails since July 1st, they reply with a ticket number and they say
• Rescue Your Videotapes!

  3 answers, most recent on 1/10/2026

  RE: Hi8 Blue Screen
  @kevin-c2769 Kev, it will almost certainly be either a cabling issue or digitiser settings issue. Try a Composite cable and then an S-Video cable. If no joy, try it on your TV (Composite connection only probably). In the program "Import" settings,
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi, I can see that I need to start redoing my earlier tutorials. Your second image is actually a series of buttons for importing. When you see a button with 3 dots at the bottom, right-click on it to see all button. You want