• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Have you purchased Sound Forge directly from Magix.com? You should have gotten an order confirmation e-mail instantly after purchase and can find your serial number there. Please check your e-mail Inbox and especially your spam folder.
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I will try that next. I don't think I restarted the computer since I reinstalled the software. I'll let you know
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @johnebaker When you cut a clip that has keyframes inserted, but you don't delete it from the work, and then "delete the effects", what do you expect? I believe that the effects are eliminated! But you discover that they were not eliminated and
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are
• Movie Studio

  2 answers, most recent on 7/7/2025

  RE: [Closed] movie studio 13 cant continue installation get stuck at registration
  @amir Sorry but this is a user forum only. No staff here. On the Vegas site you were pointed towards how to log into your Magix account. If you can't do that you need help from either Magix of Vegas Creatives support and send them a support
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake You can select and configure the audio devices via a right click on the record button. Is your sound card listed there?
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• Video Easy

  One answer, on 11/11/2025

  RE: No serieal key/Serial Number
  @JayEl Hi When you purchase the software you should have received a confirmation email which included your Serial number, a download link to the software, and basic instruction on what to do, eg download the software, install and activate it with
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  Hi @Sorrento, you really should have started a new topic.. That said, search this forum for "Record what you hear"..Basically, 'Some 'PCs allow 'recording what you hear' natively, some do not,. All my Dell PCs allowed it, desktops and laptops going
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @David-Stromski Hi He will probably contact you here in the forum. Stephen Forum Moderator
• Photostory

  3 answers, most recent on 10/3/2025

  RE: Photo showing up that is not there
  @Cory-Whiteman The image you've posted is of the Storyboard view, NOT the Timeline view which John asked you to look at! At the extreme right edge of your image it says "Tiimeline"; click on the word and you will go to it. Then follow John's advice
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  RE: Use of 'Record Output'
  @Kent-Birge Are you using a dedicated sound card or just the computer's built-in audio device? Open the Windows sound settings. To do this, hold down the Windows key and press R. In the Run dialog box, type mmsys.cpl and press Enter. The Sound
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi Ray . . . .  haven't yet determined how many are needed to be picked . . . In your image you can see that there are 3 sections/zones of interest per language, Posts, Tutorials and Media. If you only want to just posts select the
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  The two crash events above happened milliseconds apart. Any help appreciated - thank you.
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Off topic

  One answer, on 12/15/2025

  RE: [Closed] Vegas Pro annual subscription question
  @faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @Marc-Goder Thank you for confirming AnsyW
• Other products

  One answer, on 5/28/2026

  RE: Photo Manager Delux and videos
  @June-Chan Have you tried clicking the arrows here?
• Other products

  One answer, on 5/28/2026

  Photo Manager Delux and videos
  I have Photo Manager Delux and it is showing all videos on their side, how can I turn them right side up. Thank you.
• Music Maker

  3 answers, most recent on 2/1/2026

  RE: Content MMM2026
  Thank you, SP. Does it also come with (a voucher for) a Soundpool Collection and some Soundpools?
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that