Comments

SP. wrote on 4/19/2026, 2:20 AM

@WilliamJ-Drake You can select and configure the audio devices via a right click on the record button. Is your sound card listed there?

WilliamJ-Drake wrote on 4/19/2026, 9:53 AM

It says no sound card found

johnebaker wrote on 4/19/2026, 3:14 PM

@WilliamJ-Drake

Hi

What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full.

If the sound card is an external USB sound device does it playback audio correctly from other programs such as Windows Media Player?

John EB
Forum Moderator

VPX 17, Video deluxe 2026, and earlier versions MEP 2015 and 2016, Music Maker Premium 2026.

PC - running Windows 11 25H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 25H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

SP. wrote on 4/20/2026, 2:22 PM

@WilliamJ-Drake If it doesn't find a sound card whatsoever, it might be blocked by Windows security. You need to enable microphone access for desktop apps before certain apps can access the sound card for recording. Read this here for details: https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-94991183-f69d-b4cf-4679-c98ca45f577a

WilliamJ-Drake wrote on 4/20/2026, 8:39 PM

It is all on

SP. wrote on 4/20/2026, 9:53 PM

@WilliamJ-Drake Can to please upload screenshots of your program settings? Maybe we can spot a problem.

emmrecs wrote on 4/21/2026, 3:49 AM

@WilliamJ-Drake

Also, please respond fully to all questions posed to you!

In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give us!

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam