• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  @Apollo89x Hi . . . . I have now un-ticked the box in settings of "Allow Interlacing". (Thus interlacing is disabled) . . . . Afraid not, that turns on/off a filter which reduces flickering and an effect called 'Combing' which can occur when
• ACID

  19 answers, most recent on 1/21/2026

  WAVES VST Plug-in inssue
  We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Video Pro X

  2 answers, most recent on 8/31/2025

  [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . Not a very efficient process, but it works for me.. . . . Agreed, an option I have used is to move the object/take to an empty track at the horizontal position where it is to be inserted and use it as the gauge the gap, open
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Reyfox @Can-Dive @bjtap @Gid @Bol @me_again @Betovalle Hi Roberto. Not sure what you mean but if you want useful feedback then maybe this will help. If you want to see where feedback is possible to give the developers for VDL2026 and VPX17 try
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Hi One major difference between the two products is the timeline. Vegas uses a 'bottom up' order for overlaying images/video when creating Picture in Picture and overlay effects. Video Pro X uses a 'top down' approach, ie track 1 is
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hello Dave and welcome to the forum. I was the one who suggested you come here. Early Magix editors don't handle MP4s as well as the later versions but you never know your luck. The new versions are very much improved over MEP 14
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 The NVidia GTX1600 is rather under-powered for a modern video editing app like Video Deluxe 2026, unfortunately. In my previous computer, running Windows 10, I had the NVidia 1650 and it was just about able to handle fairly complex video
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hello Jürgen, Contacting Magix Support is very difficult. I'm not a fan of AI chatbots myself, but more and more companies are switching to them. I actually understand that, because about 95% of the answers can be found on the internet or in
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Al Thanks for the video clips, I see the same as you. Can you upload an original drone video for us to test with. Which export preset are you using? The MediaInfo data of the exports looks like the video is being encoded with PAL GOP settings,
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @johnebaker The full line is 'Export with Smart copy successful' I didn't think it was necessary to type it out verbatim since it is plainly visible in my image. The text in the results box tells you what it determined what it needs to do and did,
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 HI The Error code: CopyToAdapter by another user 9 months ago, the user had to disconnect (ungroup) the audio from the video, and ensure they were on separate tracks. The filename 'type' suggests the video clip is from a Canon
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Video Pro X

  2 answers, most recent on 11/16/2025

  [Closed] Vegas Pro version 22.
  Hi, I don't visit this site often so I don't know if I'm un the good past section for my version of Vegas or Vegas itself? I'll hope for the best. I had to reinstall my version because the Preview pane and tool boxes were always missing after