Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I figured out by myself that it had 8 tracks which is far more than I need. ACL 15 worked on my previous upgraded Windows 11 pc. The previous pc sort of worked but became very flaky so my son who is a computer science engineer and I concluded the

Movie Studio

4 answers, most recent on 9/11/2025

RE: Overlapping Frames

@KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track

Off topic

160 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA

Off topic

160 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham Ok, it seems you have various ways to remedy your MKV issue. Whichever you choose, it looks likeyou need a 3rd party program to convert or modify. Re-encoding seems to be most people's recommendation but I'm afraid I'm not one of them. Why

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi. I've looked closely at the spec of your Asus card as I have a standard 3060 12 GB card from Gigabyte. The only difference I can see is not in the hardware but the way Asus has tweaked it to give about another 3% boost over the

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

Thanks for the information and details. I still don't completely understand why BD discs with 1080p24 encoding takes about 20 minutes and GPU encoding is enabled, while 1080i25 takes 8 hours and GPU encoding is disabled. Is it soo different to code

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@WarbirdVideos, Thanks for your feedback. In terms of editing the footage in Vegas Pro, Video deluxe or VPX, as @Reyfox indicated, the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software to

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The

Movie Studio

3 answers, most recent on 10/21/2025

RE: The program Magix Video de luxe 2026 will not start

@JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

None of the plugins that came with the Premium version of Video Pro X 16 are working for me. I doubt I’ll ever be able to use them – so I’ve decided I won’t buy any Magix product again.Based on my experience, not a single Magix product comes without

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

Un par de cosas que añadir... Tanto la CPU como la tarjeta gráfica parecen tener unos 10 años. No digo que esa sea la raíz del problema, pero probablemente no ayude. Los VST suelen requerir mucho procesamiento y Music Maker nunca ha sido realmente

Movie Studio

3 answers, most recent on 1/7/2026

When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@James-Hoare, @david8302 Hi . . . . One Drive is working and syncing properly . . . . This is known to cause issues with video editors and other software which creates and uses temporary files during editing. When you setup Windows 11 25H2 this is

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham You may like to try this little hack I've successfully used for a similar problem using DIVX and MP3 in an MKV container. Split the file using gMKVExtractGUI (a Google search showed this https://www.videohelp.com/software/gMKVExtractGUI).

Movie Studio

69 answers, most recent on 8/10/2025

Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Thanks, SP and I hear you. But my worry here is that if I edit it a WAV and need to save it to a 192 kbps MP3, that SF18 is doing something screwy with it that isn't happening in (for instance) SF14. It was displaying other really strange behaviour,

SOUND FORGE

4 answers, most recent on 3/18/2026

Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18

I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@johnebaker @SP. @AAProds Many thanks for your assistance & your advice. I have attempted to download & install the driver updates as suggested but without any success. The closest I came to any success, in 2 cases, the driver started to

Video Pro X

10 answers, most recent on 12/5/2025

Video Pro X 11 Crashes Every 5 Minutes

Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It

Movie Studio

One answer, on 11/28/2025

RE: VD2026 png's and masks?

@idd-2016 I assume from your comment that you are testing with the trial version of VDL 2026 before purchase. Drop shadows - there is no in program native function that can do this. There are several methods the simplest is to add the drop shadow

Movie Studio

2 answers, most recent on 11/19/2025

RE: Unable to Install Magix Video Premium 2026 on Windows 11

@Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot