• Photostory

  One answer, on 9/11/2025

  RE: Photo files
  @Robertr238 Hi HEIC is not a supported format. The images need to be convverted to a supported format eg JPG. The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I did have an issue with a different 'older' TTF font which showed the same behaviour as you are getting, the only solution was to convert it to an OpenType Font format. Solution: I downloaded the same font from Dafont:
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @AAProds Hi Al . . . . . Whoever put in that part probably used the wrong words . . . . Agreed, the formats tables are also confusing/confused over HD, FullHD and UHD. 1920x1080p 25fps is a standard Bluray format when using the MPEG-2 codec option,
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy formats,
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID   : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
• Movie Studio

  2 answers, most recent on 10/28/2025

  [Closed] How to import a .avi or other movie file format into a project
  I am unable to drag an .avi file into my Vegas Movie Studio Platinum 9.0 project, how can I do this?
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, are you downloading the MP3 to your PC and then opening the file in Sound Forge? Does the same behavior happen with PCM (wave) files?You could try enabling 'Always proxy compressed formats'. in the "Options> Preferences>
• Other products

  One answer, on 1/28/2026

  [Closed] vegas pro 11
  I need to reinstall Vegas Pro 11 on my computer because it was formatted, and I can't because it says the number has already been registered. I would like urgent assistance, please. My serial number is Removed by moderator. I await your instructions.
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
• SOUND FORGE

  2 answers, most recent on 9/1/2025

  RE: Software is glitching.
  Does this behavior occur with PCM (.wav) file types or just MP3 or other lossy formats? btw, welcome to the Magix Sound Forge users community @Robert-Paul
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  @clement5 The reason for the comparison is that the YUV default output results in wrong output, and only the uncompressed AVI or other formats are correct. Then why use it? There are plenty of other lossless compressed formats you can use. This
• Movie Studio

  2 answers, most recent on 2/14/2026

  Audio problem with Magix MEP 2015 plus
  I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
• Music Maker

  3 answers, most recent on 8/11/2025

  [Solved] Activation Key Registered But Not Registered
  I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I
• Video Pro X

  One answer, on 1/4/2026

  [Closed] Render Output Options Missing in Vegas Pro 23
  I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
• Photostory

  3 answers, most recent on 4/2/2026

  RE: How do I find additional templates for Slideshow Maker Wizard?
  @David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Those settings (MXV video format) will only be playable by Magix programs. Try playing your MXV export in the Media Pool. Try an export to MPEG-4. Do you get audio then?  
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides
• Music Maker

  No answers, created on 3/2/2026

  Problème d'exportation des sons
  Bonjour, je possède la version premium de 2019, je suis bien connecter sur mon pc portable, mais quand j'essaye d'exporter un son au format mp3 j'ai un message d'erreur comme quoi il me faut sois la version premium sois une fonction correspondante
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  it jumps ahead 26 milliseconds. Is your Zoom ratio set to a high resolution and did you try disabling 'Snapping' ? Flac is a data compression format. I am not sure if it needs the proxy setting like some MP3s. Do PCM files (.wav) exhibit the same
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  @Greg-Gordon We need much more info. Which directory are you trying to save to? Which file format? How many audio channels? Which version of Sound Forge do you have: Pro or Audio Studio? Can you upload screenshots of the error message and your
• Video Pro X

  4 answers, most recent on 8/15/2025

  Reset programme settings to default. How to reinstall after restart.
  Reset programme settings to default Video Pro X 16 Latest Updated version. Windows 11 I had an error generated that there was a codec issue when rendering in HEVC format. The same error was given for the MPEG4 output format. The suggested fix by the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, could you upload one of the videos to Google Drive or similar file-sharing site and post the link here for us to analyse. In the worst case, it's easy to convert them to a format Magix can handle for editing.
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: Scripting question
  @PaulieT Usually the DPF and GETARG functions in the examples are placed at the bottom of the script. These are just there so you don't need to type ForgeApp.OutputText(String.Format()) in case of DPF() or perform length checks or null checks for
• Other products

  3 answers, most recent on 3/26/2026

  GDIPlusExif Exception ocurred
  MAGIX Photo manager Deluxe. ver.13.1.1.12.     Windows 11 Pro 64 Ver.   25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can