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Off topic
2 answers, most recent on 10/13/2025
RE: [Closed] How do I contct customer support
@Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
Thanks @vdl-user-v19, the times I've looked at Magix support and found nothing about it. Is this a new link? An interesting thought, I still receive 5 or 6 emails a week from Magix offering me products that I either don't want or don't need. For
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
@johnebaker @Reyfox @SP. @CubeAce The supplied links currently go to the "old" Samplitude/Sequoia forum so it seems that, either the links have not been updated, or the "move" to BorisFX is yet to fully become operational. Presumably, Music Studio
SOUND FORGE
One answer, on 4/27/2026
Sound Forge 9.0 reg not working on a new PC
I'm setting up a new PC and want to re-use SoundForge 9.0 and the registration links do not work. How can I get it working on my new PC? Thanks. The serial number is . . .
Other products
One answer, on 10/19/2025
RE: [Closed] DVD Architect Studio 5.0
Hello @Teruji-Fujimoto, unfortunately, you're in the wrong forum. Please ask your question on the Vegas forum, The link is at the bottom of this page.
Video Pro X
One answer, on 9/12/2025
RE: [Closed] Move timeline cursor while video is playing
@jake-m7368 Hello Jake, wrong forum, you want the Vegas forum. Link is at the bottom of this page. 👍
SOUND FORGE
5 answers, most recent on 1/5/2026
RE: 신제품 구매후 등록방법
@woo-keong-cun 아래 링크를 통해 제품을 등록해 보셨나요? https://www.magix.com/redeem Have you tried the following link to register your product?
Music Maker
3 answers, most recent on 8/11/2025
RE: [Solved] Activation Key Registered But Not Registered
@Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
@ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
Movie Studio
6 answers, most recent on 11/6/2025
RE: Text-To-Speech Generating Preview/Full Audio stopped working
There are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.
Video Pro X
One answer, on 9/14/2025
RE: [Closed] In Vegas 20 Pro - window is not fully expanding
@JohnTV Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also
Other products
9 answers, most recent on 9/29/2025
RE: CD Architect 5.2 cannot register
I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code
Music Maker
One answer, on 8/11/2025
help me please
laptop broke down i lost every thing i pray magix can send a link and key by email
Video Pro X
9 answers, most recent on 4/20/2026
RE: 360 File from DJI OSV
@johnebaker Oh John, all that's above my paygrade, but I got them from here (the GD link): https://www.reddit.com/r/djiosmo360/comments/1mg6wl1/osmo_360_sample_original_files_videos8k50p30p/ 👍
Movie Studio
One answer, on 9/3/2025
RE: [Closed] MTS video files - no audio in MOVIESTUDIO 16
@Greig-Stott Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
@johnebaker when I posted my screenshot, that was what I saw. Now, going back to the website, I see what you are seeing too. Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't
SOUND FORGE
2 answers, most recent on 12/12/2025
"Bundle" from Producer Planet?
I just got my Update to Sound Forge (17). There is a link for extra stuff from Producer Planet. However, whenever I put that site in my browser, it fails. What's up??
Video Pro X
2 answers, most recent on 8/31/2025
RE: [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
@ClausVedel Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
Music Maker
4 answers, most recent on 10/1/2025
Missing download-links after upgrade paid purchase.
Hi,Anybody having the same experience as I have had? Paid for the 2025 Music Maker Ultimate upgrade and received a copy of the invoice marked as paid. No email with the download links etc. as noted after payment and no response from support the last
Other products
One answer, on 8/28/2025
RE: [Closed] VP v. 22, Build 93. Won't upgrade to 250 cuz "unexpected error." Win10
@MagsterTV Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
Movie Studio
One answer, on 8/8/2025
RE: [Closed] Error code -24
Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also be a
Movie Studio
69 answers, most recent on 8/10/2025
RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
@me_again Andy, crazy stuff this, isn't it? The m4v opens OK here on my main machine. Will try the lappy tomorrow. Interestingly,. "m4v" is the default extension for Handbrake output. I watched 2001 again last night. What process did your HAL use to
Movie Studio
4 answers, most recent on 7/17/2025
RE: Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
Hi John. Your link this tutorial does not work!! Best wishes, Rob
Off topic
159 answers, most recent 5 hours ago
RE: Magix support has not responded to support tickets for months
@Per-Schei @Tom_Sp Hi If you paid for Magix products using PayPal, well there has been issues when buyers purchased through PayPal said information was not processed to Magix to provide said links. You will need to contact PayPal to have your issue
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