Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Pete-Lowland Welcome to the Magix users forums. TTS is available if you are a registered user of the full version of VDL 2026, via the MAGIX Hub tab in the app. I'm not sure whether STT is also available similarly, I don't currently have the full

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@ericlnz Thanks Eric, Vegas "i" is the same as Video Deluxe "i": Progressive segmented frames. We VDL users just have to go via the Bluray burn process to achieve that. Magix probably decided way back that there would be little demand for exporting

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Audio Cleaning Lab

No answers, created on 8/24/2025

Audio Cleaning Lab 15. Input sound problem with Windows 11

My input via a Behringer module works fine on my old Win 10 laptop but all I get on my new HP one running Win11 is an intermittent blip noise. I have tried altering settings and apparently my drivers are all up to date. Any suggestions?

ACID

One answer, on 7/26/2025

RE: PLUG INS

@martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content

Samplitude

One answer, on 10/31/2025

Afspelen tijdens opnemen van dezelfde track

Ik wil graag tijdens het opnemen, mijn recording (ingang) af laten spelen via mijn gekozen Playback device. Echter hoor ik dit niet tijdens het opnemen. Als het fragment later wordt afgespreeld, gaat dit wel goed. De modus staat op Standaard mode

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -

Music Maker

One answer, on 1/28/2026

RE: I had purchased the Magix Music Maker 2026 and never got the code

@Jon-Jefferys Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds I am happy to send you a sample file - towards end it shows a person, no big deal but if I send file to you please pass on a bit from the front. I can send via mailbigfile I expect - but I will need your email/contact won't I? Thanks

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen If you can select the grabber as an input device Windows definitely installed the drivers, otherwise it wouldn't be available. Do you know which video system your VHS player uses? As far as I know, the grabber supports NTSC and PAL

Music Maker

2 answers, most recent on 5/12/2026

RE: Incorrect package sent after payment

@Russell-Middleton As @SP. writes, This means the program is absolutely identical. But you, as the user, have to download and install those additional plugins and Soundpools. You should be able to do this via the Downloads or possibly the Store tab

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

@Theuns-Serfontein Hi Please do not post Google Meet codes or any personal/confidential information in the forum, which is open to the public. I would suggest you create a new Meet code, the link you posted here may be compromised and should not be

SOUND FORGE

2 answers, most recent on 3/2/2026

RE: serial number

@karaflas Welcome to the Magix user to user forums. If you download and install the Trial Version you will need to request a Trial Key via a link in the registration process, which you will need to complete when you attempt to run the app for the

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@emmrecs Hi Jeff, I think Jürgen meant NVIDIA GeForce GTX 1660 Super, not NVidia GTX 1600 Super? I don't think it was ever released. You're right about the language. Did you let him know via private message? Best wishes, Rob

Music Maker

One answer, on 12/29/2025

RE: Installation failed

@AB44 Try to uninstall or repair the program via Windows. Windows 10: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d Windows 11 or

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website. Possibly, but I'm getting no satisfaction either

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

SOUND FORGE

2 answers, most recent on 12/2/2025

[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is