• Movie Studio

  One answer, on 9/4/2025

  [Solved] Does exporting video as "Streamable" reduce it's quality in any way??
  As the title says...Does exporting video as "Streamable" reduce it's quality in any way??As all the videos I export are subsequently uploaded onto a website, via which they are streamed/watched via the website.But so would ticking the "Streamable"
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I have put the requested info in my profile, only forgot to say that the source is vhs or 8mm video tapes via L,R, composite Video via rca cables.
• SOUND FORGE

  One answer, on 4/20/2026

  RE: SFP 18 b21: Waves plug-ins have started crashing SFP
  @joe-patti You could try to reset the program settings via the File menu.
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  @stephen-kelly6215 You can try running Windows software on Linux via Wine, Proton or via a virtual machine like Winboat. It could work, but maybe it won't.
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Solved] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• ACID

  3 answers, most recent on 3/6/2025

  RE: [Solved] Loop Library
  @fawtz You first need to download the loops via the Help menu.
• Other products

  One answer, on 5/15/2026

  RE: Unlimited Loops on Magix music 2025
  @zionism Some users reported that it helps to disable the activation of the program via the Help menu and to reactivate it.
• Music Maker

  2 answers, most recent on 3/23/2025

  RE: [Solved] Music Maker 2024 premium
  @Jill-Ledet I'm not exactly sure what are you trying to achieve? You can't hear anything? Then make sure you have selected an ASIO driver in the Music Maker Audio/MIDI program settings. For example the Music Maker ASIO driver. Do you want to record
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  I don't ever start projects in Magix.I simply just drag n drop already edited video-files into the timeline, to colour-grade them via Magix, then export them.*The project I previously saved was just a 1-off occurence | As I never normally use the
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake You can select and configure the audio devices via a right click on the record button. Is your sound card listed there?
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: [Solved] Samplitude keeps crashing with ASIO4All
  @psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Maybe the activation gets not correctly saved to your computer. Try running Sound Forge once as administrator via a right click on its desktop icon.
• Movie Studio

  6 answers, most recent on 3/28/2026

  [Solved] How to export MP3s & MP4 with 320kbs audio bitrate??
  When I try to export files (which are 320 audio) to Mp3 or Mp4 format, via MEP (2026), the highest audio-rate displayed in the drop-down menu = 192kbs.This seems quite bizzare, as exporting at 256/320 is an extremely basic feature, that you'd expect
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.  
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  Which Nvidia driver are you using? https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  It was via a Google Search (*the Ai info at the top indicated that the "Plus Version" of Magix includes ProDAD hide V2).However after having looked into it, I've discovered that Magix as a company have basically tried to mislead/fool people by
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  ACID has indeed been acquired by BORIS (along with SoundForge and Vegas), and Boris has confirmed via email to several US users that they are working on a whole host of major updates! ACID PRO 2026 is back! 
• Off topic

  40 answers, most recent on 1/26/2026

  [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  You should have get information via email from the new owner also about information that your subscription will run there now.   Not quite.  
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm As far as I know the K0065 or K0067 need the premium driver. Usually, you can simply uninstall devices from the Windows device via right click on them.
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  RE: Voiceover Gate zeroes out the audio
  @jmarkcoleman Can you upload your settings and show your audio file as screenshots so somebody can try to replicate that? You can upload screenshots via the arrow button above the response text box.
• Samplitude

  3 answers, most recent on 8/12/2024

  RE: [Solved] How to change default crossfade length?
  @Phil-Thompson How about simply setting the global Crossfade length via the object editor's Fades tab?
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  @allita99 You can update the Windows recovery images with the command DISM.exe /Online /Cleanup-image /Restorehealth and then try sfc /scannow again. Also try restarting your computer computer via the Restart option (do not only use the Shut down