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  • Other products
    One answer, on 11/25/2025
    Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
    Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
  • SOUND FORGE
    2 answers, most recent on 6/20/2025
    SoundForge Pro 18 and Mac Sequoia 15.1?
    I have SoundForge Pro 18 for PC... I want to upgrade to MacBook Pro 16... I tried running SoundForge 13 in my iMac several years ago... It did not open. Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now? (before i buy it
  • SOUND FORGE
    10 answers, most recent on 12/5/2025
    RE: Error Code 24. Just bought and installed.
    @Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is
  • SOUND FORGE
    3 answers, most recent on 9/16/2025
    RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"
    @matt_locker-01. To access the Compatibility option under Windows 11, right-click on the desktop icon for the program and go to Properties. See a screenshot from my installation of SF Pro 17 below; I would expect yours to look the
  • SOUND FORGE
    3 answers, most recent on 9/16/2025
    RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"
    Hmmmm....never knew there was such a thing. Are there quick step to post here that I can follow. Oh, I forgot to mention...in EVERY Sound Forge install (new C drive replacement and so forth), it only lets me open the program as an administrator. Not
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers).  Its much better using the Intel UHD Graphics option (on the i7 14700K
  • Other products
    One answer, on 6/16/2025
    [Closed] trying to download the learning models for Vegas 22
    I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows
  • Movie Studio
    16 answers, most recent on 9/5/2025
    RE: Blu-ray media created playback issue. Image bounces/jitters
    @AAProds Hi Al . . . . 1920x1080 25P is only for UltraHD Bluray using HEVC . . . . Do you mean 4K UHD 3840 x 2160, 1920 x 1080 is more commonly referred to as 'FullHD' and in some instances, IMHO incorrectly, as HD? There are no 4K UHD Blu-ray discs
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
  • Movie Studio
    6 answers, most recent on 11/27/2025
    RE: Cannot install Video Deluxe 2026
    I have two (+1 follow-on) questions: 1. Is the Video Deluxe Premium 2026 Project-file format compatible with Movie Studio Ultimate 2024? 2. If I purchase a 'new' license for Video Deluxe Premium 2026, will I be able to continue using Movie Studio
  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
  • Movie Studio
    6 answers, most recent on 3/28/2026
    RE: How to export MP3s & MP4 with 320kbs audio bitrate??
    @Apollo89x Hi To add to @AAProds comment: . . . . MP3 in MP4 is not common . . . . MP4 is not a video format it is a container file format which can contain various video and audio encoding formats. Assuming you are exporting to h.264/AVC the
  • SOUND FORGE
    15 answers, most recent on 7/27/2025
    RE: Scripting question
    @PaulieT No problem, you created a .NET Core project. Basically, Microsoft had .NET only for Windows in the past. They developed a new version (called Core) which superseded .NET also works on other operating systems like Linux or Mac. The problem
  • SOUND FORGE
    2 answers, most recent on 12/2/2025
    [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
    Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
  • SOUND FORGE
    4 answers, most recent on 10/21/2025
    RE: Toolbar icons size
    SFP-18, i have I have  Properties> Compatibility> Program DPI: "Use this setting to fix scaling problems for this program instead of the one in Settings" enabled in the SFP-18 shortcut, and "Use the DPI that's set for my display.. when I
  • Samplitude
    2 answers, most recent on 7/21/2025
    RE: Soundcard Options
    Thank you! That's good to know, I shall go with the external option. Intuitively I felt that should be better if it was permissible (but I'm no expert). Thanks, Peter (The confusion is not helped by MAGIX/Samplitude's own site, where it states among
  • SOUND FORGE
    13 answers, most recent on 8/8/2025
    RE: Can't register SF-7b even with the key
    @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
  • SOUND FORGE
    3 answers, most recent on 9/21/2025
    RE: SF17 will not completely load
    @Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
  • Video Pro X
    10 answers, most recent on 12/5/2025
    RE: Video Pro X 11 Crashes Every 5 Minutes
    @CubeAce HI Ray . . . . If it's a driver then changing the program to only use the CPU should at least stop the crash. . . . VPX has the old Display options tab which does not have the three Import, Processing and Export options, CPU is not on the
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
  • ACID
    3 answers, most recent on 8/30/2025
    [Solved] Acid Music Studio 10 - Cannot Register on New PC
    Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
  • Rescue Your Videotapes!
    7 answers, most recent on 12/19/2025
    RE: Lines in digitized VHS
    I doubt that it is the digitiser. You'll notice the yellow banding in the sky; that will be caused either by poor tape quality or the VCR, so I think the lines are probably caused by the same issue. I just tried another VCR by Samsung and the
  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    RE: what are correct driver(s) for the "video grabber" K0065 for win11?
    @John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can
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