• Movie Studio

  4 answers, most recent on 11/7/2025

  [Solved] issue when entering the licence number for a free demo
  when entering the licence number - five groups of five digits - the form creates a minus "-" automatically after the first digit instead of a minus after the first five digits. then the licence number is detected as false. What a mess!
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  [Solved] Sound Forge 17 not loading on Windows 11
  I just purchased version 17, for my new Dell XPS 13 laptop (windows 11), and it will not load beyond the image. I emailed for support but the company is ignoring my emails. Any help please? May need to claim the money back through the credit card.
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Solved] Installatie mislukt
  Hoi Rob, het programma is eindelijk geïnstalleerd geraakt nadat ik een volledige herstart gemaakt heb van de pc. Mijn dank voor het vele geduld na deze moeilijke babbel hier met alle ongemakken die erbij hoorden. Ben curieus of wat ik nu schrijf
• Music Maker

  3 answers, most recent on 8/11/2025

  RE: [Solved] Activation Key Registered But Not Registered
  @Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• Movie Studio

  13 answers, most recent on 9/8/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  [Solved] Sound Forge 10 Serial Installation on New Computer
  I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  [Solved] Music and vocals using Sound Forge Audio Studio?
  Hello. I write this topic to clarify my recent purchase. In detail, yesterday I bought the Sound Forge Audio Studio 17. I want to ask you if this program is suitable for music home studio projects. For example, karaoke adds vocals to a mixdown track
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• Other products

  2 answers, most recent on 11/19/2025

  RE: [Solved] I want to download Independence Free but get taken to the wrong page
  @Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: [Solved] Samplitude keeps crashing with ASIO4All
  @psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts
• Samplitude

  2 answers, most recent on 7/21/2025

  RE: [Solved] Soundcard Options
  @Peter-Pomroy An external USB audio interface with ASIO drivers will always be the better option compared to onboard audio. And they don't need to be expensive. Beginner interface usually go from $50-200. They often have 2 inputs, 2-4 outputs +
• Samplitude

  2 answers, most recent on 7/21/2025

  [Solved] Soundcard Options
  I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or
• Movie Studio

  9 answers, most recent on 10/24/2025

  [Solved] Movie Sudio 2025 developed a strange behaviour
  Greetings, MS2025 is starting to annoy me. For the past couple of weeks or so I've been editing some of my nieces GoPro MOVs (I think - Cineform anyway) videos. This has been going well with no real hassle except for some stange reason occasionally
• Movie Studio

  4 answers, most recent on 7/17/2025

  [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  I just purchased the product after experimenting with the trial version. I did not see this problem in the trial. When I import some MP4 videos (not all), the last 2 minutes of the video are trimmed. So instead of a video that is 45:30 in length, it
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  [Solved] Missing DLL for Sound Forge Pro installer
  I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  [Solved] Scripting question
  Hi Everyone, I'm writing a Sound Forge script and using a sample script as a basis. I'm using Sound Forge 10 in Windows 11, but the same thing appears in Sound Forge 17. In the sample script there is a command "DPF" which obviously prints to the
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Other products

  2 answers, most recent on 11/19/2025

  [Solved] I want to download Independence Free but get taken to the wrong page
  Dear Anyone. Just got told about Independence Free, that it's multitimbral (YAAAYY!!!!) and comes with a 2gig library. On another post on this forum I found THIS link for
• Other products

  One answer, on 11/17/2025

  [Solved] Unable to install Independence library on PC (parallels) or Mac
  I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.I have downloaded and installed the application