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I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@Joshua-Pyle Hi Thanks for the information. . . . . According to Device Manager . . . . Are you relying on Windows Update to keep the drivers up to date? If so they may not be the current version which, for the CPU/iGPU combination you have is

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

@jean-Daniel-Roux Hi, If you haven't already, put your video & audio on seperate tracks... Right click the object on the timeline & a window will pop up with an option to put the audio on a separate track. There's also a setting in File -

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

update: system is: Windows Info:Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHzInstalled RAM 8.00 GB (7.88 GB usable)Storage 3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

As indicated by Marc, the solutions given by @kPeiffer here, seem to work, but I haven't yet tried any of them. For VPX17, here is what the changes to the registry are as per the proposed reg file: Windows Registry Editor Version

Movie Studio

3 answers, most recent on 9/5/2025

[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through

Movie Studio

22 answers, most recent on 1/7/2026

Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics

SOUND FORGE

One answer, on 1/15/2026

VU monitoring of record levels while muting monitoring of recording

I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose

Video Pro X

9 answers, most recent on 8/23/2025

Video pro x16 does not start

My asus zenbook has cpu AMD Ryzen 7 6800U with Radeon Graphics, 2701 Mhz, 8 core, 16 processor and 16 gb ram Windows 11 I've tried to reinstall the software, but when i launch it(as admin) it rest like this

SOUND FORGE

4 answers, most recent on 8/5/2025

[Solved] differences between Soundforge 12.6 and older version.

Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i

Video Pro X

9 answers, most recent on 6/26/2025

[Solved] Difficulty Downloading Content Pack- Video Pro X17

I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and

Other products

6 answers, most recent on 12/5/2025

URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

I submitted a ticket to Magix l think on Sunday 30 November 2025, because throughout the weekend I had been trying to upgrade / crossgrade to from ACID Pro 7 to the full Vegas Pro 23 Studio suite. My ACID Pro 7 serial, repeatedly input, with and

ACID

No answers, created on 6/20/2025

Acid Pro 11 Suite on Windows 11 ARM

Hi I'm testing Acid Pro Suite 11 on Windows on ARM. The app has installed and registered OK and so far I have successfully created and saved some projects using imported wave files only with no plugins. However, if I try to load a simple Acid Pro

ACID

7 answers, most recent on 4/1/2026

remotely support me sort out acid 11 issues

Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no

Movie Studio

7 answers, most recent on 3/24/2026

RE: proDAD VitaScene V5 PRO

@browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no

SOUND FORGE

One answer, on 9/3/2025

RE: VU meter when recording

Welcome to the Magix Sound Forge users community @Fred-Parker To view the record level meter: View> Record Options"It is a separate window from the playback meters "If you wish to view the record levels before recording (aka, rolling tape) enable

Movie Studio

11 answers, most recent on 1/12/2026

Video Deluxe 2026 - Access Violation Code - Program Crashes

Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is

Music Maker

7 answers, most recent on 10/20/2025

RE: MMM 2014 fresh reinstall from website

@Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:** 2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:** ASUSTeK

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

@David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hello John and thank you for your prompt response Alas, I am just a computer user and not familiar with the detail that you requested. I have done some searching and came up with the following: Windows Version - last update 13 Sept 25 - 2 items :

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

SOUND FORGE

6 answers, most recent on 8/5/2025

RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

Here's the latest fault from Perfmon SourceSOUND FORGE Audio Studio 17 SummaryStopped responding and was closed Date‎8/‎5/‎2025 2:17 PM StatusReport sent DescriptionA problem caused this program to stop interacting with Windows.Faulting Application

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used