• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 Hi . . . . Access violation in module NTDlL.dll’ exception 0xc000005 . . . . integrity check with DISM.exe . . . . Did you follow this up with a sfc system check, DISM only checks the integrity of the OS image/recovery environment stored on
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  Thanks, John. You are right; I did not understand what PS does. Thanks also for the tip about MS Photos. Steve
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Gid Hi, Good example, but I don't think that this is what the OP is talking about. It all gets a bit complicated. Your example is one that has separate audio on each of the left and right channels, but there is only one track. When there is
• Music Maker

  2 answers, most recent on 10/7/2025

  [Closed] Start The LINUX support already. (Or quit hindering it)
  It is about time to devote some of your efforts into support for LINUX users.So far it has been obvious you could not care less. Your moderators even shut down any topics related to us using MAGIX on LINUX. Stating that we are "on our own" and
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi @daniel-DIAZ2990, If you currently need Sound Forge to work, consider upgrading to SF-18 .The UI is basically the same as SF-11 and you will not have to learn new software and your SF-11 DX and VST plug-ins will work as well. You can also get the
• Movie Studio

  2 answers, most recent on 3/12/2026

  RE: [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  @Apollo89x As I mentioned in your other post, proDAD Hide is a standalone program. What you are clicking on only installs and activates the program. You should have an icon installed on your desktop for this. That said, I just tried it and it
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Wow, John, you are da man! Thank you for that! Boy was that buried! It was in there the whole time. You'd have thought Magix would've given some direction on that. Annoyed that I had to waste so much time but REALLY grateful that you and CubeAce
• Music Maker

  One answer, on 8/2/2025

  RE: Midi Keyboard
  A specific recommendation would end up being more of a "what I like" as you haven't really provided any requirements. I'll give you some starting points to consider, though...Cost and feel... Generally cheaper keybeds will feel terrible, but that
• Other products

  One answer, on 6/14/2026

  RE: Magix Photo Manager Deluxe current version?
  @Gary-Sniadak Hi . . . . Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16 . . . . You have the latest/last version. I suspect that you have found references to the old full name of the product which was MAGIX
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  Hello friend, I have good news. I have finally managed to install all the vita instruments that are now functioning properly. This action includes everything you recommended, including what I tried to move later. In addition to what you recommended,
• Off topic

  One answer, on 10/22/2025

  RE: can not buy from our country?!
  @RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  thank you i didnt think of that
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 @emmrecs @johnebaker Another thing that may help us to help you is if you can do a screen grab of your program's Device settings found under File / Settings / Program Settings / and open the Device options tab. You will see on the
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID   : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
• Other products

  One answer, on 11/25/2025

  RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  @David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Yes, that one file's data is enough, thank you! I am struck by its size, 9.85GB for a file whose playing time is just over 8 seconds, but am puzzled by an overall bit rate 10.2 Gb/s but a Maximum overall bit rate 24 Mb/s. Something
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Do you use antivirus or firewall software other than Windows Defender? Has your Windows user account limited privileges? This is all very odd.
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  @Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.