Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

With this parameters, encoding just the first video (around 60min long) takes more than 8 hours. Even I have GPU encoding enabled, when I start the process a message appears saying GPU acceleration was disabled and suggest to update graphics driver.

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up

SOUND FORGE

6 answers, most recent on 7/30/2025

RE: No registration number after buying soundforge 18

I finally got soundforge 18 registered by vlivking on some links.I will do nothing professional with the program but for others that want to create voice messages from thextThis product does not save text also, they could do thisCreate their

Movie Studio

4 answers, most recent on 2/26/2026

RE: [Closed] Video deluxe 2026 Plus

@Sylwia-Krasucka Witamy na forum użytkowników Magix. Nie, moim zdaniem jedynymi językami używanymi w Video Deluxe 2026 są angielski, hiszpański, francuski, niemiecki, włoski i holenderski. Z tego co rozumiem, nie planujemy dodawania kolejnych

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Your picture of the Task Manager shows Magix using both CPU and Memory. When Magix appears to have crashed, are the figures used continually changing or remaining constant? When I do certain edits, be they large or small, high or low

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 John, clearly you have never had a web site hosted by a company. I suggest you do then you will learn what rubbish you are saying! Despite being warned previously about the tone of your replies in this thread you have continued to

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi In addition to the Internet settings @SP. gave you, there is a second Internet setting(s) which require turning on for some older software: . . . . I'm shocked that there's no support at all (at least here I did got some

Movie Studio

3 answers, most recent on 5/28/2026

Seems to be a codec problem

I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Movie Studio

6 answers, most recent on 8/7/2025

Magix video basic editing

I am new to Magix 2023 and I can't seem to find the easy stuff in the manual. I'm trying to pull a movie clip from a project by deleting a section of the video before the scenes to keep and after the scenes to keep.Also, how do I reduce the project

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Thank you for the additional information you have provided. Unfortunately, you have not actually added a Signature (which will then appear, in blue, at the foot of any post you create!) so we still know nothing about your computer.

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website. Possibly, but I'm getting no satisfaction either

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

Photo & Graphic Designer

One answer, on 8/28/2025

RE: Not possible to sort an album in Photo Manager?

@J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,

Movie Studio

One answer, on 10/27/2025

RE: Mute Audio button disappears for split video-segments in MEP 2026!!

@Apollo89x Hi, audio-functions box is where? the buttons "Mute Audio Object + Remove Audio Object" appear Where are these buttons? Do you mean the menu selections when you right-click on the video part? If so, it works fine here in 2026 Plus. Do you

Movie Studio

One answer, on 12/26/2025

RE: update software

@Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should

Movie Studio

9 answers, most recent on 10/14/2025

RE: Post Editing Time Limit Not Necessary

@johnebaker @emmrecs Hi I know this is an old post, but it's relevant in such matter. I noticed that I can no longer edit my music uploaded in the media section? I can no longer change the photo attached or change my description, I could do all of

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Pete-Lowland You're asking about this I believe? This is Vegas's Shuffle option, like I say I don't think Magix can do this on the main Timeline, you'd have to go into Scene overview or Storyboard mode. I'm happy to be corrected if I'm wrong.

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

Music Maker

7 answers, most recent on 2/11/2026

RE: How to Change Hand to Cursor

@Whoking Hi In addition to @emmrecs comment, the Hand will change to a double headed arrow when the mouse pointer is over the red triangle of the timeline cursor as shown below The Hand moves objects on the timeline, and, depending on where you

Movie Studio

2 answers, most recent on 7/7/2025

RE: [Closed] movie studio 13 cant continue installation get stuck at registration

@amir Sorry but this is a user forum only. No staff here. On the Vegas site you were pointed towards how to log into your Magix account. If you can't do that you need help from either Magix of Vegas Creatives support and send them a support