Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should

Samplitude

One answer, on 3/6/2026

RE: MIDI fade velocity / volume

@gpcode2014 There are a lot of ways to do it. You first need to map MIDI CC 7 to the volume control inside the Vita Instruments. Make a right click on the volume control knob and select curve 7. If you don't want to use MIDI but want the DAW to

SOUND FORGE

2 answers, most recent on 12/21/2025

Sonnox plugins error

I'm having a problem with the 2 Sonnox plugins I just purchased, they are only a problem in SF 18, they work fine in UA Luna and Cakewalk Sonar. The plugins are VST 3, 64-bit, but in SF 18 when I attempt to use one, I get error "An error occurred

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to

Movie Studio

7 answers, most recent on 7/5/2025

RE: Selected Aspect Ratio Not Exporting

@Peaceful-Pixel Hi, Top menu, File, Export Movie, Video as MPEG-4, and the settings should match your Movie settings. Click on the check box beside Display all, open the dropdown and you have more choices. You may now do whatever you want/need with

Movie Studio

5 answers, most recent on 7/3/2025

Video and Audio not synching

Hi everyone, I screen recorded a live broadcast of a show, but I’m not able to capture the sound directly (I actually logged a post about this three years ago — still not working!). So I use Audacity to record the sound separately. At first, I line

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

I still see Movie Edit Pro listed here. Movie Studio is too "advanced" for my aging brain, and I miss the MEP interface (just don't miss the glitches). @KJS-LES Hi, just to add my bit, most of us here have had Movie studio for a long time, from back

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, I'm using SF18, but am trying this in SF14 now, too. I've just encoded one chapter on its own in SF14 and so far, it seems OK. But it's so random that one file could be fine and another might have glitches. And yes, as mentioned, I'm

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

@Giulio-Dent Hi Looking at your image, there is no My products section. This would suggest that the account you have logged in with, is not the one that the sofware is registered to. @ericlnz, @Reyfox Hi Eric, Tony . . . . There's no need to do

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to

SOUND FORGE

2 answers, most recent on 5/6/2026

SF Audio Studio 10 won't finish install.

I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a

Other products

One answer, on 11/25/2025

RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

@David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can

Movie Studio

3 answers, most recent on 10/22/2025

RE: Video collage missing in trail version - Magix Video Deluxe 2026

@Niels-Mickers There have always been templates in MMS for producing collages or you can make your own once you get into how the program and various effects work which would include picture in picture choices with the cookie cutter as well as the

Video Pro X

No answers, created on 2/3/2026

VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!

Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

@dave-l Windows security is very likely blocking Sound Forge from recording. Try this: https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-94991183-f69d-b4cf-4679-c98ca45f577a nope that didn't work

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Hello Matth, Never post private information on a public forum. As a moderator, I've removed it. Thanks👍 @SP., for your reply. ....I didn't change my email address. In fact, the account wasn't even working until I managed to use my old address

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@johnebaker Thanks for the definitions, John. Help has zero information on "Smart Render" and very little on Smart copy, saying it's for AVCHD ("If this option is activated, unedited AVCHD material with hard cuts is transferred without changes. This

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

Never had smart-rendering work since the arrival of MPEG 4. MPEG 2 used to SR nicely years ago but that's obviously fallen by the wayside. @jak.willis Jak, I think you're worrying too much about quality loss. Do a test. On a short segment of one of