• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  John,   Cannot remember how i got a transcript But i downloaded it and for a 1hr film it was 100 pages and had numbers and times and spaces..   Good old a.i. trimmed all the crap out I now have a document of 25 pages i can compare with youtube and
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  RE: Plug-ins not working
  Thanks for the reply. I found that I have a couple native plug-ins that work. However, most of my native and third-party plug-ins do not work. The third party ones include accusonus, izotope and Waves.
• Music Maker

  9 answers, most recent on 8/28/2025

  RE: No Vita Sampler in 2023 Music Maker
  @djvunkiepitch There are multiple things you can try. First, check if you can uninstall it. For this, go to Windows Apps and uninstall a program called Magix Content and Soundpools. This will open a window where you can select which instruments and
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @johnebaker @emmrecs @AAProds Hi, I think that it's even worse. What I see in the log is: ...\OneDrive\Desktop\... so the Desktop is on OneDrive and the files are on the Desktop. Is this possible? @JIM-MAXIM Hi Jim, Could you please learn how to
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi and welcome to the user to user forums. It may depend on what produced the MKV files. They are not all equal. There is a program called MediaInfo that will show the file's data and tell us more and if there is a potential problem. The
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  Try REAPER it will do all the things you're asking AP to do...and it's much more stable.
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Rescue Your Videotapes!

  3 answers, most recent on 1/10/2026

  RE: Hi8 Blue Screen
  @AAProds Thanks for the response. I’ve tried connecting the camera to the TV using the same composite cable and I’ve no picture on there either so it looks like that’s the issue. I’ll order another one and hopefully that will sort it. Thank you for
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Where are you trying to enter it? I assume you might need to select the Loops Unlimited from the in-app-store and enter the coupon code before checkout. Alternatively, you could try to visit
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  Hmmm mysterious here's screenshot of ctrl tip on timeline since when I have had no problems inserting, it was the previous drag and drop that I found veeeery hit and miss. Also puzzled that I had been struggling for a couple of days before the ctrl
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Jeff, I have Vegas Pro v. 18 and 19. Last year, one payment renewed both of them. Does this Boris suggestion seem like it's correct?
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  I bought it from magix, I have chrome history of all the links I clicked on and I have the bank statement with www.magix.com and they charged me $1.10 for conversionI bought the program and cd of sound forge 18 
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Yeah i can see the magix video converter 3 listed in the device manager under audio video and gamecontrollers. Also i have those permissions on as you can see below, and i can see the Magix video easy RYVT edition has been using both my camera and
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  I've done further tests and Ctrl + Delete does nothing in terms of closing the gap regardless of mouse mode selection in VPX 17. But if I have mouse mode for all tracks enabled and then just press plain delete the selected objects will be deleted
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Sorry Al. Read your post more carefully and changed my question.
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Samplitude

  One answer, on 1/26/2026

  RE: CC 123 interfering with MIDI Learn
  @Phillip-Orphan You can check the MIDI Monitor for incoming MIDI messages in the hardware controller setup inside the Samplitude program settings or make a short MIDI recording of CC74 and then look up in the MIDI Event List if CC123 was recorded as
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @David-Pook Hi Did you try a full Restart, not Shutdown, of the computer? If this does not work then. . . . . So i uninstalled it, re-installed it and still it wont start. . . . This can compound the issue you are having unless you did a full