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@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Music Maker 2021 doesn't need to be registered again. Between version 2018 and 2024 you only need to log in with your customer account. That's enough to get the software running. But it is important that you use the same customer account

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you

Rescue Your Videotapes!

8 answers, most recent on 12/4/2025

RE: driver usb 2861

@gp63 Ecco un collegamento alle routine di masterizzazione più recenti Here is a link to newer burning routines MAGIX_BurnRoutines_13.0.0.247 WIN 10.exe https://my.hidrive.com/lnk/jHAqmebc Ecco i driver più recenti per i video grabber Here are

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@johnebaker Try the following, after saving the take, clear the program cache, Edit > Empty undo and cache memory. Unfortunately, that did not work for me using MMS2024. Are you suggesting this works for MMS2025 or VDL2026? @me_again BUT if the

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Esther-Rodriguez Welcome to the Magix users forums. First, can you specify exactly which Magix program and version you have, please? See the Help>About menu when the program is open. Second, assuming the program is either Movie Studio (from

ACID

7 answers, most recent on 9/22/2025

Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

I have newly installed the WAVES L3 Multimaximizer/Ultramaximizer Plugin from Waves (V16) and it works perfectly fine in Ableton LIVE. In ACID Pro 11, i can see the plugin and even select it in an audio track, tough when clicking on "Hinzufügen" (i

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hello all, I think I have found a solution triggered by the different suggestions: For sure it is not documented, but basically it is simple: 1. Create a second film, I named it “Takes” 😉😉 (not really needed but to prevent confusion) 2.

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi What you are seeing is probably due to being in All tracks mode and there is something on a lower track eg a music object, that is blocking the movement. Can you post a screenshot of the full timeline including lower tracks, use the full

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, If you don't already know there's a new driver issued by Nvidia:- GeForce Game Ready Driver - WHQL Driver Version: 591.86 - Release Date: 2026 January 27 Comments appear to be that there's no difference or improvement with this driver

SOUND FORGE

3 answers, most recent on 8/5/2025

RE: soundforge 18, continous pay for usage

@buddy-w It says here: With the Pro version, receive 120.000 characters for Text-to-speech. https://www.magix.com/int/music/sound-forge/sound-forge-pro/features/ Did you already used the full contingent? 120.000 characters are about 150 minutes of

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The

Video Pro X

12 answers, most recent on 11/16/2025

RE: Mapper

@stephen-logsdon Hi Thanks for the heads-up on the above link, it is corrupt. The English version of the corrupt link is here. I would suggest you back up all the documents that are stored in OneDrive before turning it off and if you uninstall

Movie Studio

13 answers, most recent on 9/8/2025

RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

@Apollo89x Hi . . . . importing regular Mp4 footage | Colour-Grading it | And then exporting it (as MP4) . . . . Do note MP4 is not a video format, it is a file format that can contain many different video encoded and audio encoded formats, it is

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi Thanks for the Reliability Monitor screen shots. Several screen shots, images 1,3,4,7 counting L to R suggest that you are running Webroot SecureAnywhere as your Antivirus progam and it is crashing. I would advise you to

ACID

No answers, created on 6/10/2026

MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your

Other products

One answer, on 6/23/2025

[Closed] cannot install vegas pro22

purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Hi We need more information on the video file, Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required. It