• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  @Natalino-Renzi Hi Natalino, What you could do is the following. Start your PhotoStory CD & DVD 10 and then register and activate with your old email address and P2 serial number, which you used in the past. HTHRob Addition to: 01-11-2024 at
• Photostory

  2 answers, most recent on 4/6/2025

  RE: 無料ダウンロードでファイルの選択ができない / Can't select file for free download
  @koma Hello Have you purchased and registered/activated the program, or are you using the trial (free) version? If purchased what is the ersion number found under Help, About ? If you are using the trial version, the program is limited in what
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Yes you can apply for a refund. Assuming you bought it directly from Magix you need to send full details of your order/invoice number in an email to infoservice@magix.net and request a refund. If you purchased it from a third-party
• Photostory

  7 answers, most recent on 9/18/2024

  RE: Editing query Photostory 2024
  I'd thought about saving the project as an MPH file but just hadn't done it. Once it's saved to My Videos, I guess it's not too difficult to keep overwriting it after making new edits. I may query this latest issue directly with Technical Support.
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Hi SP Nope if that’s what rraud was talking about, no. I always go through: options, preferences, whatever to make sure record /playback is connected where I want them. I hiked up the bit rate out of frustration, I was trying everything! Any sound
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Edit/playback screen lags / freezes during playback
  @Bill-the-repair-guy Hi We need more information on your PC setup and the video formats you are working with - your computer system including Windows version and program version, see this topic for what is required and, if one is installed, any 3rd
• ACID

  29 answers, most recent on 1/7/2025

  RE: How to cancel subscription?
  @AKABWAI-SAVIOUR Assuming you want to cancel a subscription to a Magix product, perhaps ACID, all the information you need can be found by reading the whole of this thread. You must send an email to infoservice@magix.net, informing them that you
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Thank you. Glad, and not, simultaneously, that there is a reason. I was using phones on a gimbal stabilizer with external mics, which affected clearance space, compounding the balancing act challenge. I was definitely guilty there, of having the
• Movie Studio

  27 answers, most recent on 2/27/2025

  Neat Video - Version 6.0
  Greetings, There's an upgrade to version 6 of Neat Video if anyone is interested. After a quick play it does seem quicker and slicker but that could be just because I've spent money on it ☺️ Version 6.0 New render engine for smarter and faster
• Music Maker

  27 answers, most recent on 1/7/2025

  RE: How to turn off loop preview?
  Your clip wouldn't play, and what you write seems redundant to the issue at hand. Look back at my screenshot and where 'Loop Preview' is placed. I can't work with that. How would you move 'Loop Preview' to an empty track so that it could cover the
• Movie Studio

  2 answers, most recent on 10/19/2024

  Different computer, deleted old – “reached devices limit”
  Had videographer business years ago.  Fired up my Vegas Movie Studio 14 Suite to edit some recent vacation clips but it wouldn’t work, clearly it needed updated.  Successfully downloaded most recent version.  Basically, MAGIX tells me that my
• Movie Studio

  9 answers, most recent on 1/6/2025

  Videos from GoPro 12 is Freezing in video preview
  I have some videos shot in GoPro 12 that I would like to edit in Movie Studio 2025 Suite.The Gopro videos are in 4K (3840x2160) and 50 fps.I created a project in Movie Studio that has the same resolution. However, when I insert the GoPro video into
• Movie Studio

  One answer, on 1/4/2025

  RE: Magix PC
  @REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are
• Photostory

  7 answers, most recent on 11/16/2024

  RE: (MAGIX Photostory Deluxe) Hardware acceleration?
  @Brian-Combley Hi In addition to @emmrecs comment and the issue with the keyboard shortcuts :- . . . . Does 2025 version of Photostory support the graphics processor and if so where do you turn it on . . . . The program does support Intel/Nvidia/AMD
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi. The last compatible Win 11 drivers released for the GT 730 was in 2021. I am not sure but that could be a part of the problem. Changing the import / processing / export settings to the HD630 may help. Your older programs would have
• Movie Studio

  2 answers, most recent on 6/20/2024

  RE: movie studio 2025 suite
  i found it would work then it would not work so it distressed me it also held me up making a video for a friend so i missed the cut-off 😞 but after trying recommendations and still getting same issue i noticed the software web link provided at
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  Wow! You gentle men are magnificent! Each of you. I will save your technical instructions, for sure. Things are definitely improving. The stuttering has decreased by 90%. The Title Editing is now under control.. I've also learned that, during
• Movie Studio

  5 answers, most recent on 11/21/2024

  RE: can't get the offer of discounted Movie Studio upgrade, at $19.99
  @Keith-Lynch Hi Is this the error message you are getting, or one very similar asking you to go to the Microsoft Store? If so this is Windows protecting you from installing 'unknown' programs. In Windows settings, Apps, Advanced app settings,
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  Hi Ray & John EB, This is what I did last night. I tried some of your suggestions but it was a disaster. I changed the settings in the program to use the CPU and actually got something on the timeline but it was all jerky. Tried to burn a
• Music Maker

  One answer, on 11/18/2024

  RE: Music writing and editing
  @Juan-Diaz9650 Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting, and
• Movie Studio

  10 answers, most recent on 3/18/2025

  Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable
  All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other
• Movie Studio

  One answer, on 6/14/2024

  Recording error message
  We just installed studio 2025 and when we select the record button we get the attached error message. The only option is to close the program. Can someone provide suggestions? Error in module "KERNELBASE.dll" (load address:......). to address .....
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Thank you for the additional information. Intel(R) Core I5-7699K CPU According to the information on this M$ Support page that processor is not "able/allowed" to run Windows 11! (It apparently lacks the TPM module required.) So, have