• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
• Movie Studio

  2 answers, most recent on 10/7/2025

  RE: License Expired
  @Tom-Scharosch Welcome to the Magix user to user forums, so there are no Magix staff here, only fellow-users! Why not download and install the Trial of Video Deluxe 2026, since it is the most recent upgrade to your version of Movie Studio. You will
• Movie Studio

  3 answers, most recent on 1/7/2026

  When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Latitude231 Welcome to the Magix user to user forums. Inevitable question: login to what? What, if any, error message do you see? Please quote its wording in full or show a screenshot of it. JeffForum Moderator
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  What are the experiences of other forum members about the Magix technical support? It seems to be not existant. Only sales. Not getting an answer to a question within a delay of nearly 2 weeks is outraging....
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Hot digity damn, that did it!!! A big THANK YOU to SP and shkr! I bet you guys work for Magix, don't you! 😎 Nevertheless, thank you guys for your patience and for staying with me through this whole thing consistently!
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @browj2 ahhhh..... yes, 365 does have more. I guess Magix will get around to putting that image in the other language websites.  
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Greetings Ray @James-Fleming6483 has already stated he is using Stereo Mix Yes but "I have my PC Input Sound set to Stereo Mix" does not necessarily mean that it's selected for recording purposes. On my system I have Stereo Mix selected and
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR We just got the information from a moderator in another topic that Magix has thousands of open tickets they still need to answer. I don't think you'll get an answer from support in the near future. In the worst case scenario, you need to
• SOUND FORGE

  8 answers, most recent on 3/9/2026

  RE: Trying to justify buying Sound Forge 17 Pro
  I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks, enjoy your day out. No, the camera has never had its settings changed. If it helps, in a previous thread I said I got the trial version of Magix, which worked no problems (win 11 pc) then when I purchased it, it gave nothing but problems,
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  Stephen, I wholly recognise that moderators cannot resolve the problem. That is why I took it to the Host. If you stop and think about it though, Tom isn't exactly supporting you either. Quite frankly you deserve better! You have admitted there that
• Video Pro X

  4 answers, most recent on 4/19/2026

  RE: Video Pro X16 zoom missing
  @MovieEditorr @Alwyn It's still there, just different. Magix overhauled the whole Size/Position/Rotation effects, adding in anchor points, easy ways to adjust the position amongst other features. Watch and learn: Watch the other parts to fully
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 I'm glad it worked in the end. But it's odd that you don't have the Music Maker ASIO driver available in the ASIO driver selection but only ASIO4ALL, Magix Low Latency 2016 and Realtek ASIO. Usually, the Music Maker ASIO driver should
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Text-to-Speech seems to be only a integration of MS Voices. It only works online via Magix Hub - and you have only 5.000 Characters. If you need more capacity you have to buy them.
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  Sound Forge alternatives
  I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  I know I always check spam but I haven't received anything, not even a response from inforservice@magix.net. I sent the request 4 days ago.
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the