• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  @Sarah-Lochridge Does it crash? If you press the Windows key and R on your computer keyboard it will open a window where you can type perfmon /rel and then press Enter. This will open the Windows Reliability Monitor. Here you'll find crash reports.
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Jeff ..Brilliant, thanks for info, will try what the link info suggests. will come back to you if successful  
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie I suggest you check if the C++ 2013 Redistributables are still installed on your system. This would explain why the install of Acid still fails.
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  @Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  To see the specifications, whether VDL or VPX, you have to click on the 3 "...."  
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Roberto, you do know that in SPR you will get the first keyframe where the play marker is, not necessarily at the start of the object?
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  From the VDL website So even if you used up the 4000 characters, you would still have a lot left over for the year. I can not personally tell you what my "old" MMS 2024 Suite limit is since I have a Vegas Pro subscription that basically gives me
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  @Paul-Fegan If you open the Sound Forge program preferences while holding the SHIFT key, there will be an additional Internal tab available. There you should be able to activate the legacy MP3 encoder. This one might work better.
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  RE: 사운드 포지 17프로 재 설치 문의 합니다.
  @farmer-voice Magix.com에 접속하여 고객 계정에 로그인하시면 됩니다. 등록된 모든 제품은 그곳에서 다운로드할 수 있습니다. 참고로, 이곳은 일반 사용자 포럼이며, Magix 직원은 활동하지 않습니다.     You can simply visit Magix.com and log into your customer account. All registered products can be downloaded there. Be
• Music Maker

  One answer, on 12/18/2025

  Creating templates.
  Is there any way to create templates within Music Maker? If not, how do you create more templates?
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  Thank you,John, I will give that a go
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Nathan-Webb  If support no longer has a backup installer and you don't have a backup either (for example the original program discs) you'll not be able to reinstall the software. Support changed fundamentally over the past year. Magix was sold off
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto What author? There are some bad actors who simply claim they are the rights holders. For example, they take the royalty free music and add their own vocals and upload it via a distribution service. Then other users, like you, get flagged
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi . . . . This has happened with several burn attempts. . .. Always happens at nearly the same spot in the playback and occurs on different DVD players . . . . We need more information to help with this issue: Windows 11 version
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  Thank You Ray: That's a lot of valuable information. If I understood you, were you suggesting, (after considerable editing with good functionality), RENAME that current project treating it as an additional 'Back Up', if things suddenly go SOUTH
• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson I hope you have an installation CD-ROM to reinstall the software. I'm pretty sure that it's no longer possible to download such old software from your Magix customer account. Make a backup of all your projects and everything you
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Do you have a second monitor? Did you try to unplug it? I'm still on W11 23H2, so I cannot replicate this problem personally. Another user also reported that Sound Forge 12 no longer works normal after the latest W11 update. There was also a
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  You're right @johnebaker, you have to have a really good look at the documentation but I purchased an Verbatim External Slimline Model DPAA burner which promised to burn DL discs. I still had to find software which will handle the job and I found
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  @Endre-Nagy I believe they only add one license manually, otherwise it would take them too long to add everything for thousands of users. The license is only there so that you can buy a price reduced upgrade to the newest Boris FX version. Without a
• Movie Studio

  4 answers, most recent on 1/12/2026

  [Closed] Computer IDD
  Can't seem to get a computer ID that your system will accept.  Can you help?  I am running Windows 11.