Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have purchased soundpools commercial licenses and now some of them show with an infinity icon. I uninstalled one that had the infinity icon and tried to reinstall but it will not show up in download content says "no downloadable content". And now

Movie Studio

8 answers, most recent on 6/18/2024

RE: Recording audio not working correctly in Movie Studio 2025 Platinum

Thank you so much John! I just tried it and there it is! I never would have guessed to click that icon to get what I need! That should automatically come up when one clicks on the red dot to record! They need to fix that.It is too late today for me

Samplitude

7 answers, most recent on 10/9/2024

RE: ProX6(8) Can't see all of my inputs

@jason-hoffheins Screenshots would be helpful for us. Maybe you need to enable the inputs somewhere in the ASIO driver. Is your driver up-to-date? Maybe you need to press a button on the interface itself? Be aware, that in the Windows sound settings

Movie Studio

61 answers, most recent on 7/25/2024

RE: My MAGIX software will not cut a DVD to Disc

(1) x16 Version 20.0.2.219 (UPD3) (2) Does load MTS but blank/black (that I assumed meant it wasn't loading). (3) The Import etc. options are set to NVIDIA GeForce GT 730. The alternatives are CPU, Intel(R) UHD Graphics 630, Microsoft WARP Device. I

ACID

9 answers, most recent on 10/6/2024

RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY

Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

I am losing my mind. It stopped working again. That E-License Control for Steinberg Spectra Layers started scanning my computer when I re-booted and did some kind of update that caused a conflict. I deleted Spectra-Layers and the Mastering Suite

Music Maker

21 answers, most recent on 12/21/2024

RE: Old soundpools and general questions

@Brad-Markel Hmm. Old Soundpools have a BPM.inf text file with the information about their content inside the Soundpool folder. Newer Soundpools have a description.xml text file. I don't know if there was a change in Music Maker 2025 but maybe it

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what

Music Maker

9 answers, most recent on 6/19/2024

RE: Song Maker not working anymore

Hi Everyone, If you are experiencing issues about not loading AI data from the Store, Please try the follow these steps: First, check to make sure you have the latest version of the program installed. To do this, go to "Help" > "Update Program"

Movie Studio

7 answers, most recent on 12/19/2024

RE: Video Scopes

@browj2 Hi John. It could be a bios setting. Use the nvidia software to check you have resizable BAR enabled. That's found in Help, System information and should read enabled. It will only work for the nvidia card as the Intel UHD 630 is not capable

ACID

9 answers, most recent on 10/6/2024

MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY

Program won't open, Acid Pro 11 Suite (x64) ....It's randomly started saying email error.. Email error Code - 24 Worked fine, went for lunch brake, came back 25min later and wouldn't not reopen.... All same day, just stopped opening... Waited a

Music Maker

One answer, on 2/25/2025

exporting to mp3/mixdown

Wondering if someone can help me with music maker premium 2025, It was working with no problem before but now when I wanted to export my tracks to mp3, for some reason it just freezes! It's driving me crazy, trying to find a work around, I've even

Movie Studio

19 answers, most recent on 7/22/2024

RE: Video gets distorted when opened in Movie Studio 2023

@jeesa2 Hi We need more information: The video, codec the MP4 file is encoded with - to help with this download and install MediaInfo and analyse the file causing the issue and post all of the data, see this tutorial on how to setup MediaInfo and

Samplitude

21 answers, most recent on 6/20/2024

RE: Change of Vita Directory: installing Samplitude from scratch?

@GRB Hi For Music Maker there is no need for creating 'junction links', which I have found do not work correctly in some Magix programs. Soundpools will be downloaded and installed in the folder specified in the Program settings, Folders tab Do

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

OK... so what I found (through trial and error) is that if you click on the audio track enough, a small white triangle will appear on the bottom right of the track. You can grab this to shorten the track itself, which is what you could do in

Music Maker

14 answers, most recent on 6/10/2024

RE: Music Maker begins to lag, eventually crashing after opening store.

@AJenn Music Maker should automatically install the Music Maker ASIO driver. Maybe your selected audio device isn't compatible. What audio device is set as the standard output device for your computer? You can open the Windows sound settings control

Video Pro X

One answer, on 12/4/2024

[Closed] Panasonic m2ts video file format problem

For years I have been using vegas studio, running on Windows 10, then11, then upgraded to vegas pro 19 and everything went really well. I was then encouraged to upgrade the software to Vegas pro 22. But now it allows me to add video clips from my

Movie Studio

33 answers, most recent on 9/22/2024

RE: some transitions not being implemented after export

@jim-thorley Hello Jim, It is possible that the transition effects file is no longer installed correctly. Try reinstalling these transition effects. This is how you do it: Go to: Control Panel or Settings / Apps / Installed apps Remove Magix

Movie Studio

5 answers, most recent on 6/4/2024

RE: What software is recommended for Suite 2024

@Jennifer-Barnes Hi Are the Intel UHD 630 drivers up to date - the latest version is 31.0.101.2128 available here. . . . . taking 30mins to process a 20min DVD quality film . . . . Assuming you mean rendering and burning to disc or ISO image, this

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@Elprimeradavio Thank you for the data and screenshot. That is clearly a display/graphics issue so the first thing I would check is that your graphics drivers are fully up to date. I note your CPU is listed as being "Intel Iris Graphics eligible".

Movie Studio

5 answers, most recent on 11/24/2024

RE: MS 2025 Can not install extra content

@Phillip-H Hi Phillip, As @CubeAce noted, you already have all the Templates and effects installed. You can see this in the description. If you ever have problems with one or more Templates and/or effects, go to: Apps > Installed apps>Magix

Movie Studio

5 answers, most recent on 4/14/2025

RE: PROBLEME EXPORTATION

@Christophe-Demurger Hello Which export preset and option are you using, and have you changed any of the preset settings? Has the disc drive, you are exporting to, enough free space Were there any changes to the computer before the export stopped

Movie Edit Now

16 answers, most recent on 10/22/2024

Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

Hello, I have been having an annoying problem with MAGIX Movie Edit Pro 14 software after reinstalling it onto my laptop after years of not using it or having it on any of my computers. The issue is that when I record with OBS screen recorder and

ACID

12 answers, most recent on 1/31/2025

RE: Loops and songs and error message

@Harold-Brush Welcome to the Magix users forums. Which version of ACID do you have and when and where did you buy it? I don't own ACID so can't advise on the location of the loops etc., but are you certain you are entering the serial number exactly